Hello,
Thanks for tagging our
@JeepCares team and bringing this to our attention
@Homar4 ! We're sorry to hear about the concerns some of you are noticing with your wireless charging pad. It's important to know: just as if you were to plug your phone into an outlet and use it at the same time, your phone may overheat since it's processing so many things at once. We recommend closing out any tabs within your phone's interface that do not need to be open. Although you're not actively looking at those tabs, they're still processing in the background. Additionally phone cases may interfere with the wireless charging. The less that can interfere between your charging pad and your phone-- the better!
As seen in your Owner's manual on page 78, **The key fob should not be placed on the charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and may lead to damage to the fob. Placing the fob in close proximity of the charging pad blocks the fob from being detected by the vehicle and prevents the vehicle from starting.
If anyone's experiencing specific concerns with their wireless charging capabilities that they'd like to run by our team, don't hesitate to send us a private message with more details and your VIN.
Thanks,
Courtney
Jeep Cares