I want the option to turn it off…..sales guy who has one said that’s not an option
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Wireless Charger Not Working
- Thread starter Homar4
- Start date
@JeepCares
Just drove a brand new Grand Cherokee L home from the dealer.
I placed my Google Pixel 6 Pro on the wireless charging pad and within a few seconds the light turned blue and it started to charge. After 15-20 mins of driving I looked down and saw the charging pad was now blinking red. I picked up my phone and it was extremely warm and the charging pad itself was even warmer.
What is the deal? Is this something that is being looked into? Is this a design flaw or something that may be fixed with an update? Should I bring the Jeep back to the dealer?
Just drove a brand new Grand Cherokee L home from the dealer.
I placed my Google Pixel 6 Pro on the wireless charging pad and within a few seconds the light turned blue and it started to charge. After 15-20 mins of driving I looked down and saw the charging pad was now blinking red. I picked up my phone and it was extremely warm and the charging pad itself was even warmer.
What is the deal? Is this something that is being looked into? Is this a design flaw or something that may be fixed with an update? Should I bring the Jeep back to the dealer?
Getting the exact same results with my Pixel 6 Pro.
You think this may be more of a Pixel 6 issue?
greggpoe
New member
I am experiencing the same issue with an iPhone 12 Pro and 2022 Summit JGC. Starts, gets hot, shuts off phone and JGC blinks red (all with no apps or Safari tabs open). I am curious if ANYONE actually doesn't experience this. Even those whom report it works always have a qualifier statement after it.
I have an Xr i phone, and I can leave it on the wireless charging pad for extended time with no heat issues. Blue light always comes on, even thru the protective case.
jefflaur1
Member
So..on our 2022 GCL Limited..exactly where is the charging pad?
Rolyasmatt
Active member
Is your Jeep equipment what the charging pad?
@JeepCares
Are there any plans to address this issue? As you can see from our posts, we're approaching this scientifically, and the issue clearly is not the things you posted about. Jeep needs to address this. We paid for this, and it's a shame that Jeep chose hardware that doesn't work with (what seems to be) half the phones out here. Again, this is not uncommon... companies release things for "smartphones", but then only test on iPhone (which is walled garden and has a very small scope of hardware), despite roughly half the US population using Android phones.
Please reply. I don't want to take the car to the dealer again unless something new has been brought to your attention.
Are there any plans to address this issue? As you can see from our posts, we're approaching this scientifically, and the issue clearly is not the things you posted about. Jeep needs to address this. We paid for this, and it's a shame that Jeep chose hardware that doesn't work with (what seems to be) half the phones out here. Again, this is not uncommon... companies release things for "smartphones", but then only test on iPhone (which is walled garden and has a very small scope of hardware), despite roughly half the US population using Android phones.
Please reply. I don't want to take the car to the dealer again unless something new has been brought to your attention.
JeepCares
Well-known member
Hi Flapjack,
Sorry to hear your system isn't functioning properly! We are aware of this concern and our engineers are actively working to locate the appropriate resolution. We apologize for any inconvenience you experience while work to address this.
Sarah
Jeep Cares
aschmidt
New member
I have the same phone with the same issue. My wireless charger works for about 15-20 minutes, then starts blinking red and stops charging my phone. I would love to see this resolved @JeepCares.
JeepCares
Well-known member
We definitely understand the frustration here. Our team is working hard to get this addressed, but in the meantime, please ensure you leave the compartment open to prevent heat being trapped, remove any cases, pop sockets, etc that may inhibit charging, and know that the phone may need to be readjusted as it is possible for it to shift from the targeted charging position during the drive.
Sarah
Jeep Cares
eleceng1979
Well-known member
Where can I place my bets on an anniversary of this post happening before a fix from Jeep?
Jeep does not have to care after the sale, it can be optional in their eyes. You have to make them care by using legal action.
A wireless charger is petty IMO, but sold by them. I am sure most owners have larger issues than this charger. If not consider yourself lucky
Jeep does not have to care after the sale, it can be optional in their eyes. You have to make them care by using legal action.
A wireless charger is petty IMO, but sold by them. I am sure most owners have larger issues than this charger. If not consider yourself lucky
fifthwheel
Well-known member
I’m never surprised when things don’t work on this pos, only when they do. Soon as my Lyriq gets here it’s gone. I can only hope it’s better as I can’t continue making these 70k mistakes.
@JeepCares Any update on a solution and timing whether software update or hardware recall?
SweetAndLow
Well-known member
No safety issue so there will not be a recall.
Bbiggers340
Well-known member
@JeepCares update?? What about the fact that our wireless chargers will also overheat the phones come winter time. At least my cup holders are nice and cold in the summer. Seeing a trend here. Air leaks in the center console anyone?
