Remote Services Thru App Not Working

[bullymadison]

I swear to you - it is now 5 hour since the above post. My app won’t start the car / sound the horn or unlock. I jinxed myself. Damn. Back to the dealer to be treated like a 64,000.00 bed of cattle.
I’m not kidding.

 

[bullymadison]

Head of cattle

 

[ChitownJGCL]

I swear to you - it is now 5 hour since the above post. My app won’t start the car / sound the horn or unlock. I jinxed myself. Damn. Back to the dealer to be treated like a 64,000.00 bed of cattle.
I’m not kidding.

Same here. Damnit. Can’t remote start or lock/unlock.

 

[Bbiggers340]

Make sure you have enough gas… oh yea isn’t the app supposed to say that also!!

 

[CSmith]

Same here. Damnit. Can’t remote start or lock/unlock.

Are you able to use the remote start on the key fob?

 

[ChitownJGCL]

Are you able to use the remote start on the key fob?

I actually didn’t try it with the fob while the app wasn’t working. App is now working with starting and unlocking car. Btw did u can lock the doors with the app with your keys in the car! What if the app wasn’t working? You’d be screwed.

 

[sakustoms]

I actually didn’t try it with the fob while the app wasn’t working. App is now working with starting and unlocking car. Btw did u can lock the doors with the app with your keys in the car! What if the app wasn’t working? You’d be screwed.

I have done that maybe 2 or 3 times now. I leave my keys in the car at my brother inlaws shop and before leaving I remote start with the app then realize the keys are in. Thus starts the hoping the app unlocks the doors game.

 

[ChitownJGCL]

I have done that maybe 2 or 3 times now. I leave my keys in the car at my brother inlaws shop and before leaving I remote start with the app then realize the keys are in. Thus starts the hoping the app unlocks the doors game.

I feel Jeep should do something about that considering how unreliable the app is.

 

[sakustoms]

I feel Jeep should do something about that considering how unreliable the app is.

Jeep should be doing a lot about a lot but they don't seem to be.

 

[ChitownJGCL]

New Jeep app update today to 1.37.3. Hopefully they fixed most of the bugs.

 

[bobbymcgraw]

New Jeep app update today to 1.37.3. Hopefully they fixed most of the bugs.

I hope so. I think most of my issues are on the vehicle side of things - so I’m hoping for more vehicle software updates.

 

[jeepgrady]

New Jeep app update today to 1.37.3. Hopefully they fixed most of the bugs.

Where is that update?

 

[CSmith]

Where is that update?

The update is available for iOS devices. Not sure about Android

 

[ElijahCart]

The update is available for iOS devices. Not sure about Android

Shows version 1.4 2 months ago, I’m still on 1.3X. Now shows 1.5 available 2 days ago and it won’t push to that version either. Excessively disappointing

 

[sakustoms]

Shows version 1.4 2 months ago, I’m still on 1.3X. Now shows 1.5 available 2 days ago and it won’t push to that version either. Excessively disappointing

Yea I updated to 1.37.3 and swore it showed 1.5 in the app but wouldn't give me that.

 

[ChitownJGCL]

Yup, Jeep app not working again! Has not updated health or fuel level in several days. Remote start and locking/unlocking doors still works.

 

[Boggswade]

Jeep should be doing a lot about a lot but they don't seem to be.

Good luck getting them to do anything. My Jeep App has been hit or miss since I purchased my Summit Reserve in July. My telematics module was finally updated last week though my car is still in the shop for another issue. I received a notice today that my trial is expiring so I called to let them know what is going on. They simply told me that there will be no extension for the “free trial” that never worked. @JeepCares

 

[fusky]

I just got this response from Jeep about my issue.

Good morning ,

To remedy your concern with [Remote ops, wifi, sos, assist], an update is available for the telematics box module in your vehicle, and the update can be performed at your preferred Jeep dealership.

For your convenience, the service bulletin that your dealership may reference is bulletin number 08-174-21 REV. B.

The update takes 2 hours to perform, and the dealership may need more time to get it completed.

An in regards to your fuel level and tire pressure showing that will be a missing feature we are currently working on getting that up and running .

You will be advised when it becomes available.

 

[sakustoms]

Good luck getting them to do anything. My Jeep App has been hit or miss since I purchased my Summit Reserve in July. My telematics module was finally updated last week though my car is still in the shop for another issue. I received a notice today that my trial is expiring so I called to let them know what is going on. They simply told me that there will be no extension for the “free trial” that never worked. @JeepCares

Wow that's messed up. Mine is expiring this week and I keep getting emails to pay for it. That's not going to happen.

 

[Boggswade]

I just got this response from Jeep about my issue.

It is available, they clearly don’t know what they are talking about. I just had the telematics update done last week. Here are screen shots from my vehicle.