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Jeep Grand Cherokee L order status updates….

jeep_prospective

Well-known member
Got a status update on my V8 that all parts have been received and will enter the build process soon. I'm assuming that's the D1 status. What happens after this? How long does it take for it to get shipped?
 

hatsufi

Well-known member
I ordered May 3. Just received this email this morning, August 3.

Hello Mr. Smith,

This is a courtesy email update regarding your Jeep Grand Cherokee L factory order status.

I show your order has been sequenced for production with all the parts necessary to begin building your order either being scheduled or gathered. Your order presently has an estimated production plan timing projected to take place the week of 08-09-21. Please keep in mind, this timing is estimated and could be subject to change.

I will be following up with you for your order updates as soon as there are additional updates to share on your order. Additional email responses received will be queued and responded to within this time-frame only. If you require immediate assistance pertaining to any ordering questions or concerns, we encourage you to speak with your ordering dealership who is your best resource for any ordering questions you may have related to your factory order.

Thank you for your loyalty and we’re proud to have you as a member of the Jeep Family!

Sincerely,

Jeff
Jeep Information Center
 

jeep_prospective

Well-known member
I ordered May 3. Just received this email this morning, August 3.

Hello Mr. Smith,

This is a courtesy email update regarding your Jeep Grand Cherokee L factory order status.

I show your order has been sequenced for production with all the parts necessary to begin building your order either being scheduled or gathered. Your order presently has an estimated production plan timing projected to take place the week of 08-09-21. Please keep in mind, this timing is estimated and could be subject to change.

I will be following up with you for your order updates as soon as there are additional updates to share on your order. Additional email responses received will be queued and responded to within this time-frame only. If you require immediate assistance pertaining to any ordering questions or concerns, we encourage you to speak with your ordering dealership who is your best resource for any ordering questions you may have related to your factory order.

Thank you for your loyalty and we’re proud to have you as a member of the Jeep Family!

Sincerely,

Jeff
Jeep Information Center
How do you get updates from Jeff? Is there a way to sign up?
 

hatsufi

Well-known member
How do you get updates from Jeff? Is there a way to sign up?
If you chat on Jeeps website, and they escalate your case, they turn it over to Jeff. He will not reply to emails, only email you when there is a status change. Just as easy to check with your dealer to see if there is a status change. Jeff with Jeep will not give out any other information.
 

Boucher07

Member
I ordered a GC L Summit Reserve V8 on May 8th. Been in D status for weeks. The problem for me I am in Canada and don't have the same access to contact Jeep chat like the US customers do. They say contact the dealer but they have no info for me. Anyone else in the same situation or has any advice to get additional info on updates?
 

MiSoProh

Well-known member
I ordered a GC L Summit Reserve V8 on May 8th. Been in D status for weeks. The problem for me I am in Canada and don't have the same access to contact Jeep chat like the US customers do. They say contact the dealer but they have no info for me. Anyone else in the same situation or has any advice to get additional info on updates?
VPN and spoof location to US. Jeep Chat wont know where you are located.
 

MiSoProh

Well-known member
I ordered mine June 3 and they say I have a vin # now
What’s that mean
VIN# generated basically means your vehicle has an identify now. It exists in the ether of vehicles in United States (although its not physically build yet and does not actually exist).

You can use the VIN# to track the built and production by talking to Jeep Chat on the website. Once the vehicle is scheduled to be build (D1 status), you can go on the following website but plug your vin at the end of the link and get the full build specs. Later once the car is released from final quality, you can use the vin# again to get the window sticker. I have the link for the window sticker below also.

Build Sheet: https://www.jeep.com/webselfservice/BuildSheetServlet?vin=1C4RJKEG7M81XXXXX
Window Sticker: https://www.jeep.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C4RJKEG7M81XXXXX
(replace the 5 X's at the end with your actual VIN last 5 digits)

Basically, if your Build Sheet shows up, your car has actually started manufacturing. If your window sticker shows up, your car has most likely cleared final inspection and is ready to be shipped out.

Hope this helps!
 

Backer5

Member
I ordered my V8 Summit Reserve on 4/9 and was called on Monday by my dealer that it is on the production line now and has a ship date of 8/11/21. He said to give it few weeks from the ship date to arrive and is guessing it could be here around Labor Day. The following day, I received a similar email to the one above, but mine was from a bot named Cara 🤣. I’m just excited to be finally getting info on it!
 

jeep_prospective

Well-known member
VIN# generated basically means your vehicle has an identify now. It exists in the ether of vehicles in United States (although its not physically build yet and does not actually exist).

You can use the VIN# to track the built and production by talking to Jeep Chat on the website. Once the vehicle is scheduled to be build (D1 status), you can go on the following website but plug your vin at the end of the link and get the full build specs. Later once the car is released from final quality, you can use the vin# again to get the window sticker. I have the link for the window sticker below also.

Build Sheet: https://www.jeep.com/webselfservice/BuildSheetServlet?vin=1C4RJKEG7M81XXXXX
Window Sticker: https://www.jeep.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C4RJKEG7M81XXXXX
(replace the 5 X's at the end with your actual VIN last 5 digits)

Basically, if your Build Sheet shows up, your car has actually started manufacturing. If your window sticker shows up, your car has most likely cleared final inspection and is ready to be shipped out.

Hope this helps!
When I tried to generate the build sheet withy VIN, I get an empty PDF that says no records found. The dealer and jeep Customer care had told me that mine is in D1 status. Am I missing something here?
 

jwhaugen

Well-known member
Build sheet is available once the Jeep has been built. Then the next day the window sticker is available.
 

Rob

Member
It was at least six weeks between when the build sheet was available and when the window sticker showed up, for my Summit. It was shipped to storage for a while awaiting some parts for "options I ordered," according to Jeep Cares. But supposedly it's in transit now. Ordered on June 9. And both the build sheet and sticker shows it has the eLSD. Would not have been happy if Jeep had deleted it.
 

jeepgrady

Well-known member
It was at least six weeks between when the build sheet was available and when the window sticker showed up, for my Summit. It was shipped to storage for a while awaiting some parts for "options I ordered," according to Jeep Cares. But supposedly it's in transit now. Ordered on June 9. And both the build sheet and sticker shows it has the eLSD. Would not have been happy if Jeep had deleted it.
Does the MSRP on your sticker read the same as the MSRP on your original order?
 

MiSoProh

Well-known member
Build sheet is available once the Jeep has been built. Then the next day the window sticker is available.
This was not true for my GCL Summit Reserve. I was able to see my build sheet the day it went into build. I know this because I confirmed the status with my dealer.
My window sticker was generated almost 2 weeks later and again I confirmed with my dealer that my car was ready for shipment.
 

MiSoProh

Well-known member
When I tried to generate the build sheet withy VIN, I get an empty PDF that says no records found. The dealer and jeep Customer care had told me that mine is in D1 status. Am I missing something here?
This is my mistake. The build sheet should be available when your vehicle is past the D1 status and into E status.
 
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