Anyone else having issues with the cars Wi-Fi just not working? I can’t get it to turn on. Already signed up for a free trial with AT&T but the Wi-Fi in car won’t turn on. Can’t use Alexa and the weather app doesn’t give any data.
Tried hitting the “Activate Services” icon in the app drawer but it just spins for a few minutes and says no data connection.
I had a similar issue with my GCL a week after taking delivery. I activated the service with AT&T and was able to successfully connect a couple of devices, but then suddenly, everything stopped working, could not see the WiFi hotspot's password anymore, so even though the hotspot was working (previous connected devices were fine) I could not add new ones, remote services stopped working as well as emergency calls.
I opened a ticket with Jeep (or uconnect can't remember) customer care and they gave me a couple of calls, after a week or so I got a notification in my phone from the Jeep app that services had been updated, after that, everything has been working as expected.
My guess is that because they now have two different systems (Uconnect 5 and Uconnect 4) and services are not the same for each they might be activating the wrong profiles because I do remember at first having the market app not working, calling customer care to fix it and everyhting breaking after. Once they fixed everyhting, the market app was gone and I read somewhere that the app has been discontinued for these models.