The tow driver was exactly right. What he said happened, I experienced,verbatim. I have a corporate contact who intervened on my behalf and the wait magically went from 2-3 weeks to the same day he got involved. I went and got a rental and within a half hour after I got the rental the dealership called and said my car was done. They said the problem was a dead battery. They replaced it. I asked what would cause the battery to go bad. They said your truck is loaded with bells and whistles. If the battery isn’t totally up to snuff it dies. I said well that’s not to comforting because my other truck is exactly the same but even more bells and whistles. It’s a month newer When will that die? The problem isn’t a Jeep problem. It is a problem with the entire automotive field. My friend has a newer GMC Acadia. The same thing happened to him in April. The batteries that are being made can’t handle all the tech the cars have. Maybe the car companies should start making battery replacement an annual part of maintenance and cover it in the warranty. Hmmm this country wants to go to all electric cars yet the batteries that are being made can’t even handle the tech we have now? All these dead batteries can’t be good for the environment. I don’t think we are even close to being ready for all electric. Politicians should wake up and smell the coffee.
I thank corporate Stellantis for stepping up. They have yet to let me down.