Try pushing in the Tune and Vol buttons until the screen resets.Has anyone had any issues with the radio not playing on the Grand Cherokee L? The speakers work but the radio is not playing.
Could someone reply to the conversation I have going with Jeep for the past week?Hey @ErinQ --
If none of your fellow forum members' advice helps you out with this, please feel free to send our team a private message!
Thanks,
Courtney
Jeep Cares
What ended up happening with the radio issue you had? Did they replace the unit?I have this problem. No sound at all from the speakers doesn't matter if it's AM FM, Apple Carplay, or Sattelite radio. Won't even make a sound for seat belts.
I've taken it to the dealer had all the recalls and software systems updated and have done the radio restart suggested above.
The dealer is putting in a whole new stereo next week. We will see what happens.
Still waiting for the stereo to get shipped to the dealership. Was supposed to be here on the 16th.What ended up happening with the radio issue you had? Did they replace the unit?
Hi All, today went to the dealership, they attend to do the hardware reset, didn't help.Hi Everyone, I have the same issue, suddenly from one day to another, there is no Sound, USB, Radio, XMradio for any media option, there is dead silence. I made the factory reset, nothing happened. Any suggestion? Thank you!!
I’d like to know the outcome of thisI have this problem. No sound at all from the speakers doesn't matter if it's AM FM, Apple Carplay, or Sattelite radio. Won't even make a sound for seat belts.
I've taken it to the dealer had all the recalls and software systems updated and have done the radio restart suggested above.
The dealer is putting in a whole new stereo next week. We will see what happens.
Did you ever get a software update ?Hi All, today went to the dealership, they attend to do the hardware reset, didn't help.
They said that in 24 hours next software update will pop up and it will automatically be downloaded, not sure how this works, he said it will be downloaded by Satelite connection.
And if this will not work, they will request a new Stereo Unit for my new Jeep Grand Cherokee L. only 2 months so frustrating.
Yes, the uconnect is updated. Same issue. Waiting for the new unit. Will update the group.Did you ever get a software update ?