Rear Latch Issue Draining Battery

[jugdish]

I know there is a separate thread on battery drain, but want to start this to help those that will randomly encounter the issue and what to do. Our GCL Overland has been having issues with battery drain and after 2 service appointments, one where they had it for a week, nothing was found. The battery is consistently measuring 12.3 on a voltmeter which is low. I bought a BlueDriver code reader from Amazon and sure enough we had a rear latch circuit fault where the lift gate pinch sensor circuit 2 is open. This will drain the battery! Dealer opened up a STAR ticket and Jeep would not pay for the new module because the fault was not currently active. It's just showing as happening multiple times in the past. So... Rather than fooling around and waiting for another moment to jump this damn thing, I paid $205 for the dealer to replace the module ($50 for the part, $150 for labor). Guess what... Since it was replaced, battery now regularly reading 12.6 volts.

Jeep cares... Get your shit together. This is KNOWN issue. If you are going to sell cars for $65k... offer the service for it. I've had better service at frickin' Kia.....

Which brings me to the extended Mopar warranty. What they hell is the point of buying a warranty if Jeep won't acknowledge there is an issue? Love this truck, but Jeep has been a bag of dicks on this......

 

[eleceng1979]

By admitting there is a problem they have to then accept responsibility. Responsibility comes at a cost. It is clear that Jeep has one thing on their mind, and it is not customer satisfaction.

Your advice about a code scanner is very good and provides owners with concrete proof. I am actually surprised that you got such detailed info. My previous experiences with generic consumer tools provides little beyond stored codes. The one you mentioned does much more. Given the new platform requiring dealers to purchase additional tools from FCA, I’m really surprised by your findings/data. Very good find, good job.

 

[Bradef]

Messed up they made you pay for the repair should be complimentary with the jeep cares aspect bit even w the factory optional warranty of which I signed up for 3rd party provider. This drain issue happened to me once out of blue hopefully never again as it delayed whole day on vacation.

 

[jugdish]

Saga continues... Still getting an error code on right rear door pinch sensor... DRAINING THE BATTERY. Battery voltage was 12.3 this morning. So tired of this BS.