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Jeep Grand Cherokee L order status updates….
- Thread starter Econrads024
- Start date
I checked again today and there's no sticker yet
Sticker just popped up a second ago!
TampaHoosier
Well-known member
On my last build earlier this year I didn't get a sticker until almost 5 days after.
nealtrombley
Well-known member
Super jealous since I ordered a week later than you a 22 SR V6 and I'm still in the "gathering parts" stage. But good for you and happy to see the '22s coming out steady now!
Be sure to save it! 😁glad I did
I saw mine last night and now its not coming up. Probably just a glitch
Mine is also in the “gathering parts” stage. And no one seems to know what parts are being gathered or they refuse to say. Also, what does “gathering parts” mean? Are the parts in a warehouse across the lot or have they not even ordered them from the supplier.
I think I have figured out Jeep’s order priority system…each morning they put all the orders in a big Bingo-style drum and randomly draw orders to complete that day.
Seriously, this whole debacle has tarnished my opinion of Jeep. I understand supply problems beyond their control but am getting really fed up with the poor or non-existent customer service.
runningforyou
Well-known member
Update
Ordered a 2022 GCL Summit Reserve with the V8 on 11/6
11/10 had a VIN and Status was D-Firm schedule serial number is assigned
11/15 Jeep Chat said "Your vehicle is in scheduling with parts being gathered. No Dealer ETA yet"
11/20 Jeep Chat said "All of the materials needed to start the build process have been received. The vehicle should be entering the build process shortly. No Dealer ETA yet."
11/30 Jeep Chat said same thing as 11/20
12/1 Update: Jeep Chat said "I can see all the required materials for your vehicle have been gathered and the plant has sequenced your order for production, it should be entering the build anytime now!"
12/2 Update: Dealership emailed today and said "the estimated ship date is 12/07/21"
12/6 @ 7:00 AM - Jeep Chat says "Vehicle is currently in the frame stage of the build process."
12/7 @ 7:00 AM - Jeep Chat says "you GCL is in the build stage currently in the paint part of the build."
12/8 @ 7 am - Jeep Chat says "Your vehicle has been built and is pending installation of additional equipment. This is necessary step when additional features or optional equipment packages are added to the vehicle. Currently no Dealer ETA."
Ordered a 2022 GCL Summit Reserve with the V8 on 11/6
11/10 had a VIN and Status was D-Firm schedule serial number is assigned
11/15 Jeep Chat said "Your vehicle is in scheduling with parts being gathered. No Dealer ETA yet"
11/20 Jeep Chat said "All of the materials needed to start the build process have been received. The vehicle should be entering the build process shortly. No Dealer ETA yet."
11/30 Jeep Chat said same thing as 11/20
12/1 Update: Jeep Chat said "I can see all the required materials for your vehicle have been gathered and the plant has sequenced your order for production, it should be entering the build anytime now!"
12/2 Update: Dealership emailed today and said "the estimated ship date is 12/07/21"
12/6 @ 7:00 AM - Jeep Chat says "Vehicle is currently in the frame stage of the build process."
12/7 @ 7:00 AM - Jeep Chat says "you GCL is in the build stage currently in the paint part of the build."
12/8 @ 7 am - Jeep Chat says "Your vehicle has been built and is pending installation of additional equipment. This is necessary step when additional features or optional equipment packages are added to the vehicle. Currently no Dealer ETA."
Your case is unique, you should have priority if it was a buy back.
So its weird that you are still in D
nealtrombley
Well-known member
This is where I have been for 3 weeks... those side steps must be a bitch!! lol My Local dealer is not taking my emails or calls.. I plan on stopping by today, I am not frustrated on the wait, they told me up to 12 weeks we are on week 9.. I am frustrated on boiler plate talk and 22s being shipped... My dealer will probably say FU and keep it the vehicle a 21 Summit Reserve V8 with all options will probably sell quick anyway. I do have that option than order a 22 in the same configuration depending on $$$$$ difference
buy back builds BTW go thru crazy quality control.. so be patient, been there done that
My GCL Replacement was ordered on 10/20/21 and has been shipped as of today.
Wow!! I’m happy for you but this is BS. @JeepCares? No it should be @JeepDoesn’tGiveADamn. I PMd @JeepCares yesterday morning. Late yesterday afternoon they messaged me back saying they are sorry I’m frustrated and telling me the VIN I gave them is not good. They asked for the VON and to double check my VIN. I double checked the VIN and sent them the VON. I didn’t hear back. I messaged them again this morning…still nothing. I have reached out to my repurchase coordinator and have not heard back from them.
I’m going from frustrated to pissed. I don’t like the delays, especially when other later orders are being completed, but I really don’t like being ignored.
Try calling 877-426-5337. That happened to me too
It depends on how Jeep ships to your region/dealer.
They should be the ones giving you an estimated transit time based on any other L's they have received.
Thanks for that number. I called; they had a difficult time finding my order. Then pretty much told me what I already have been told over and over and that is that my GCL is waiting to be built.
I was able to get the current priority code. It is 01. It started as 99. Maybe someone on here has a clue what that 01 priority code means.
And @JeepCares finally got back with me. Their response? “Hi. After review, the order has been processed and a VIN has been assigned. The vehicle is waiting to be sequenced for production. We recommend staying in touch with your dealer for updates at this time.” So basically more of the same.