Update:Dealership has the vehicle and according the service writer the tech is working with Star to troubleshoot the problem before Star will release a new radio unit. That was on Friday mid day.
I'm hoping to hear from the dealership this morning with an update that the part is ordered but I know how this works. Hope is just delayed disappointment...
My other problem I am having is Enterprise Rent a car is a pain in the ass. They met me at the dealership with a Chrysler 300. Nice car but I can't fit everyone in it. It's to small and with the weather that's coming this week the car is going to be useless as its rear wheel drive. I have asked for an SUV since that is what I am supposed to be driving but they just blow me off and never call me back after saying they will work on finding me an SUV.
Our GCL has returned to our driveway.
13 day turn around was better than I anticipated with the replacement of the radio/telematics unit. Radio now works as it should and even the wireless CarPlay is now working along with the steering wheel controls for the radio unit.
This last trip to the dealer for warranty work was #4. Fingers crossed that this was the last trip but who am I trying to kid... I still have no trust in the vehicle. In reality I would love to get rid of this thing and into something different that doesn't have the problems that we are having.
Until next time
BP