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Jeep App

hatsufi

Well-known member
How often should the Jeep app update the vehicles data?
I would like to know the same thing. I have been working with Jeep and with Mopar and with my dealer and my data has not updated in 45 days. I have done all the updates. My lock and unlock an engine start all work but my health data and information do not ever refresh
 

Mak725

Member
That’s weird!! My app don’t even show those options! I’ve seen people with gas percentage and vehicle health but mine don’t even show, on the head unit I don’t even have Alexa or weather app like many other people have, I can’t even get my services activated! So frustrated, I only had the jeep for about 2 weeks with 260 miles on it, I want my Yukon back lol unfortunately they sold my trade in already
 

eleceng1979

Well-known member
Deep sigh… my app didn’t have anything other than remote start/unlock available from august to November. No updates due to no stuff to update. Then I got fuel level and miles mid to late November. I saw tire pressure once, but like @JeepCares, it quickly disappeared. I currently have fuel level, miles, recall info, but it is broken and not updating for over 14 days again.

You know the crazy thing, the 5 days my dealer had it, it all was there and worked perfectly. I literally could watch the tech drive around, see miles and fuel, etc…. It stopped updating the day I picked it up. It is clear to me that either I live where there is zero mobile service (not true) or the dealer plugging in their 4G data logger/scan tool caused it to work. Hasn’t worked since…

But aren’t you glad you will be paying for a service that expires so soon? Just think, your free promo of these services will expire because they are vapor ware and don’t exist, but will show up shortly with payments being required to use them shortly. I cannot wait! I am overflowing with Joy to pay Jeep more money every month.

No really, cancel these subscriptions and also cancel Jeep. Charging money for phone app tech that doesn’t work at all on a monthly basis when they can’t even make a vehicle that operates per the manual without a MIL every other day.
 

Moj

Well-known member
That’s weird!! My app don’t even show those options! I’ve seen people with gas percentage and vehicle health but mine don’t even show, on the head unit I don’t even have Alexa or weather app like many other people have, I can’t even get my services activated! So frustrated, I only had the jeep for about 2 weeks with 260 miles on it, I want my Yukon back lol unfortunately they sold my trade in already
Can you login to
And see what options show up?

For instance I have three active subscriptions. Based on you active subscription status uconnect/jeep disables some features/apps

Off-road pages missing for some is probably also related to that because it falls under ‘vehicle performance’ subscription
 

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Mak725

Member
Can you login to
And see what options show up?

For instance I have three active subscriptions. Based on you active subscription status uconnect/jeep disables some features/apps

Off-road pages missing for some is probably also related to that because it falls under ‘vehicle performance’ subscription
I have all the same things you have… it just won’t let me activate my services to get Alexa and weather apps, I even tried cancel the subscription and reactivating it but still no help
 

Mak725

Member
I have all the same things you have… it just won’t let me activate my services to get Alexa and weather apps, I even tried cancel the subscription and reactivating it but still no help
 

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jeepgrady

Well-known member
My original question pertains to how often should the app update your fuel and mileage status. Also, how often should it do a check on all systems?
 

Moj

Well-known member
I have all the same things you have… it just won’t let me activate my services to get Alexa and weather apps, I even tried cancel the subscription and reactivating it but still no help
Did you try factory resetting your UConnect? There’s an option in setting. Once you do, and it restarts and launches you don’t have to manually try activating services. Give it a few min and it’ll do it itself, and then the activate services app will say that services are activated for the vehicle
 

Mak725

Member
Did you try factory resetting your UConnect? There’s an option in setting. Once you do, and it restarts and launches you don’t have to manually try activating services. Give it a few min and it’ll do it itself, and then the activate services app will say that services are activated for the vehicle
Yes , I tried all the resets, and for some reason nothing connects to the car, even the hard resets with customer care, they have no idea what’s going on, every time I try it just give me and error occurred while connecting, and on the app itself I’m missing fuel level and vehicle health. It’s so frustrating, I have less than 300 miles on the Jeep
 

Mak725

Member
My original question pertains to how often should the app update your fuel and mileage status. Also, how often should it do a check on all systems?
I don’t even have those options on my app unfortunately, is it a paid service or does it come with the app?
 

Moj

Well-known member
Yes , I tried all the resets, and for some reason nothing connects to the car, even the hard resets with customer care, they have no idea what’s going on, every time I try it just give me and error occurred while connecting, and on the app itself I’m missing fuel level and vehicle health. It’s so frustrating, I have less than 300 miles on the Jeep
And you made sure your car vin and stuff in the app matches to your car right?
 

Moj

Well-known member
I feel like your dealership should have setup you up and made sure everything worked before letting you walked out with car. Failure in their part
 
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