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Dealer mode

Olking

Member
Anyone know how to access this on 2021 Cherokee l limited? Having major problems getting 4 g / wifi to enable / sign up. I need to access my iccid and imei numbers from my SIM card and this can only be found in dealer mode. The procedure att has doesn’t work. Please help!
 

JeepCares

Well-known member
Good afternoon,

We're sorry to hear that you're experiencing difficulties while enabling your hotspot. Let me look into that for you! Please send us a private message with your VIN and any additional details that will help us get a better understanding of your situation.

Thanks in advance,

Courtney
Jeep Cares
 

Olking

Member
Good afternoon,

We're sorry to hear that you're experiencing difficulties while enabling your hotspot. Let me look into that for you! Please send us a private message with your VIN and any additional details that will help us get a better understanding of your situation.

Thanks in advance,

Courtney
Jeep Cares
No. Sick of this awful car. Post how to get into dealer mode on these junk vehicles. If your reading this post, please don’t buy this car. Just look at this forum. Multiple problems.
 

JeepCares

Well-known member
No. Sick of this awful car. Post how to get into dealer mode on these junk vehicles. If your reading this post, please don’t buy this car. Just look at this forum. Multiple problems.

If you're trying to find the current software versions to see if your system is properly updated, perform the following steps:

For the Uconnect 5 radios, there are 2 options:
  1. VEHICLE option from App Drawer --> Settings
  2. APP option from App Drawer --> Settings
Then go to Step 2

If you decide you'd like our assistance in getting this resolved, don't hesitate to let us know.

Courtney
Jeep Cares
 
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