Black info screen

[ErinQ]

We just bought the JGCL Summit last week. The Apple car play stopped working yesterday. This morning the entire screen is black. Of course we are on road trip and can really use navigation and music! Any ideas? We tried resetting by holding the volume and enter button for 10 seconds, no luck.

 

[JeepCares]

We just bought the JGCL Summit last week. The Apple car play stopped working yesterday. This morning the entire screen is black. Of course we are on road trip and can really use navigation and music! Any ideas? We tried resetting by holding the volume and enter button for 10 seconds, no luck.

Hey Erin,

We're sorry to hear about the concerns you've run into! We'd like to help you get this sorted out so you can get back to enjoying your music. Please send our team a private message with your VIN and any relevant details/documentation.

Thanks in advance!

Courtney
Jeep Cares

 

[GoVols]

We just bought the JGCL Summit last week. The Apple car play stopped working yesterday. This morning the entire screen is black. Of course we are on road trip and can really use navigation and music! Any ideas? We tried resetting by holding the volume and enter button for 10 seconds, no luck.

See if @Rollerbones comment in another thread helps....

UConnect/Apple CarPlay issues

I’m having frustrating issues with Apple CarPlay. Both, my iPhone X and my wife’s iPhone 12, are no longer able to use CarPlay after 2 days of ownership. They were working fine when we left the dealership in our GCL Summit, but by the next day, Carplay disappeared from the apps menu, and...

wljeepforum.com

- holding volume and tune knobs down at the same time to reboot (as opposed to the enter button) ?

 

[saleen032]

I believe software updates menus in the Uconnect , there is an option to reboot the radio there.. Try that..