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Someone posted in a thread allthe TSBs issued on the GCL. I can't find that easily. I think it was PRShawn maybe. Can someone post ALL the TSBs please?
Side note I had a meeting with the service manager and head tech this morning. They were unaware of some many of the TSB.
Can someone please translate this from my service manager: appears that while we were diagnosing and inspecting your Jeep, the battery threshold went below that number. On some vehicles, when this happens a message saying battery charging will appear. On your Jeep it simply says start/stop not...
I have never been treated as rude as I have by Jeep Cares. I have had no less than 6 case managers. Emmanuel was the only one who was not rude and gave the appearance he was going to help me and seemed sympathetic. He was removed from my case without explanation. Carlos never returned calls or...
Service manager just told me "most everything is functioning as designed." Most? Then in the next sentence said the stop/start worked yesterday but doesn't work today. Most everything is working? EVERYThING should be working on a brand new vehicle. Jeep Corp told me if I have issues with the...
Jeep case manager Ashley tells me there have been NO TSB on the GCL. When pushed when I made a formal request for all records as spelled out in state law (Maine Revised Statutes Annoted Ttile 10 ss 1169 paragraph 9) she said I could not have them. I pressed back that the law allows me these...
At this point do you have any confidence in Jeep and their ability to fix these issues with the GCL? Mine has been in the shop since Tuesday. In five weeks of ownership I have been with my car7 days and no clue when I am getting it back. meanwhile, I am making a car payment on a vehicle I paid a...
I do not feel safe in this vehicle at all. I have over a 1000 miles on it. I test drove a red velvet for almost a week, no issues with that one. I dd not like the color and knew a black one was coming in. Test drove and bought the black one. Almost immediately after buying issues started.
If I...
I too have no issues with the dealership, but Jeep on the other hand. I am pissed. I get bounced from person to person and case manager Lisa hung up on me today, this after "Betty" was so rude I asked for a supervisor. Well "Betty" provided a false name. The customer care case manager I was...
2021 Jeep Grand Cherokee L Limited owner here.Mine going back for the 4th time tomorrow. All the issues mentioned above plus the RPM goes to 4-5 when driving 35-40. Same when decelerating. I am pursuing the Lemon law. lane assist shuts off, alarms sound saying to put my hands onthe wheel. My...
I know the owners of the dealership and am going to call them. 56K for a vehicle that is a pain in my ass and have to wait a month to have it looked at. Oh and they have not fixed the nick in the paint I told them about and supposedly fixed.
So many random issues on my less than a month old 21 GCL. This is my first Jeep and I am beginning to regret my purchase. I have had the service 4wd issue, lane assist, start/stop, no power to the power outlet in the back. Called the dealership Cannot take me until Sept 22. Not impressed in the...
Same issue here when the vehicle was 2 weeks old. They did some reflash. Lane assist and start/stop is all shades of messed up now. Calling the dealership again. This will be the third trip for various issues with my 2021 GCL. Four if you count the paint issue that has yet to be fixed.
Mine has had multiple issues. The service 4wd light came on a week after purchase. The lane assist is all shades of screwed up- works sometimes. The start/stop at lights and stops signs, etc does not work at all. This will be the 3rd trip back to the dealership. First time Jeep owner and I can't...