WL Jeep Forum
Welcome to WLJeepforum.com! Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
The great software update of 2022
- Thread starter Wlinse
- Start date
lowerider4
Active member
I have not, I do know the owner of a dealership though. I can call him tomorrow and see if he has heard anything.
Bbiggers340
Well-known member
Surely this is a broad enough topic @JeepCares should be able to dig up some information for all of us!!
mck024
Well-known member
Surely you jest
Sarge
Well-known member
I haven't seen @JeepCares post any actual information about anything, ever. Which makes sense, since I'm pretty sure it's just a troll account run by Ford. I could be wrong though. It might be run by Chevy.
eleceng1979
Well-known member
They probably have been reassigned to the FCA legal department. The sooner all 2021 L owners accept this was a massive beta test at our expense, the sooner you will call a lawyer and sell your lemon.
If I held my breath on every promise from Jeep or my dealer about my L problems, I would have died 1 week after I took possession of my vehicle.
There is 1 solution, to solve 100% of all problems, for everyone… sell it.
Last edited:
Sarge
Well-known member
Here, let me try:
"We're sorry for your loss, @eleceng1979. We want you to feel #blessed in your vehicle, always. Please PM us so we can ignore you in private."
"We're sorry for your loss, @eleceng1979. We want you to feel #blessed in your vehicle, always. Please PM us so we can ignore you in private."
eleceng1979
Well-known member
Bravo, it does sound on point for JeepCares’s normal lines… arrogant enough to think I need a Jeep to feel blessed and ignorant enough to think I want help with my Stereo/CarPlay after my ABS, power steering, and headlights failed.
Remaining on topic, I have zero knowledge, zero faith, and zero cares about a software update. Software does not fix hardware problems.
Remaining on topic, I have zero knowledge, zero faith, and zero cares about a software update. Software does not fix hardware problems.
Sarge
Well-known member
AI from 2015, coded by someone with english as a third language, could provide a more meaningful response. As for everyone clutching their pearls, praying to the 'software fix' gods: I agree - the problem is hardware or wiring, for many of us, or else some people's cars wouldn't work fine while others are a mess. It could of course be both.
eleceng1979
Well-known member
Better clutch those babies a little tighter…
Our center stack/touchscreen is Android based as the OS/software is open source. The hardware used is old. They are running the touchscreen on Android version 8.1.0 code name “Oreo”. It was originally released in 12/15/2017 to the general public/stable release. Android Oreo ended its developer support since 2021. As of December 2021, 10.67% of all Android devices run Oreo. One of the first phones to use it back in 2017 was the Motorola moto G5. For reference, the current Android OS is version 12, released in October 2021. This applies to every FCA product using the same style touchscreen/Uconnect version. Only the pages you see are vehicle specific.
Yes, they all run on hardware designed around an OS that was released in 2017 for cell phones from the same time period. Either due to cost or hardware requirements, they cannot upgrade to newer core OS versions. Due to Jeep or a vendor using such crap OS software on some sort of 2017 like hardware, it probably has overloading, overheating, laggy screen issues… wow just like most of us have! Imagine using your 2017 android phone in 2022 with about 10 apps designed in 2021, constantly open and tabbing back and forth between them, congrats that’s our jeep interface. Basically windows 7 on a bottom of the barrel windows 8.0 hardware from Walmart, with windows 10/11 graphics/pretty pictures for awesome marketing, sprinkle a little secret Macintosh logo sauce on it for next level fluff. Epic crap. This is the most advanced piece of the puzzle for reference, it only goes downhill from here
Our center stack/touchscreen is Android based as the OS/software is open source. The hardware used is old. They are running the touchscreen on Android version 8.1.0 code name “Oreo”. It was originally released in 12/15/2017 to the general public/stable release. Android Oreo ended its developer support since 2021. As of December 2021, 10.67% of all Android devices run Oreo. One of the first phones to use it back in 2017 was the Motorola moto G5. For reference, the current Android OS is version 12, released in October 2021. This applies to every FCA product using the same style touchscreen/Uconnect version. Only the pages you see are vehicle specific.
Yes, they all run on hardware designed around an OS that was released in 2017 for cell phones from the same time period. Either due to cost or hardware requirements, they cannot upgrade to newer core OS versions. Due to Jeep or a vendor using such crap OS software on some sort of 2017 like hardware, it probably has overloading, overheating, laggy screen issues… wow just like most of us have! Imagine using your 2017 android phone in 2022 with about 10 apps designed in 2021, constantly open and tabbing back and forth between them, congrats that’s our jeep interface. Basically windows 7 on a bottom of the barrel windows 8.0 hardware from Walmart, with windows 10/11 graphics/pretty pictures for awesome marketing, sprinkle a little secret Macintosh logo sauce on it for next level fluff. Epic crap. This is the most advanced piece of the puzzle for reference, it only goes downhill from here
Last edited:
Sarge
Well-known member
Wow. How do you know all of this? I would have had no idea. Honestly I'd rather have a stable platform, but this sounds completely outmoded.
The whole smartphone/auto integration seems like a challenging problem to begin with, but when you add old school automakers into the equation, and 'engineered to a price', it makes me wonder what other automakers are doing, and whether any of them are doing it right. My former cars are definitely old, so all of my other experiences have been with rental cars, and I haven't really had problems in those vehicles. Is FCA just really behind everyone else?
The whole smartphone/auto integration seems like a challenging problem to begin with, but when you add old school automakers into the equation, and 'engineered to a price', it makes me wonder what other automakers are doing, and whether any of them are doing it right. My former cars are definitely old, so all of my other experiences have been with rental cars, and I haven't really had problems in those vehicles. Is FCA just really behind everyone else?
eleceng1979
Well-known member
Your Jeep tells you the software version and by law, declares the open source licenses used. Once you have the version number, type it into Google. A guy on the Pacifica forums did some tinkering. There are other forums for other platforms that back it up. Version history comes from Wikipedia. I’m not smart remember, I am an ass spewing hate speech. Google “fca-my21.r17.99-prod”
Oh yeah, they push all OTA updates to all platforms at the same time. The reason we don’t get updates quickly might be related to FCA wanting to fix other issues on other platforms as they share the core OS/Uconnect and needing to cross compare/validate. Doesn’t it feel good to know they treat everyone with equality? Knowing they treat my GCL ABS, power steering, and headlight failures software update the same as a Pacifica door chime issue warms my heart and I sleep much better.
I personally disagree with electric vehicles saving the planet despite carrying EE degrees. But I do agree fully with Elon when he says all other car manufactures hardware and software is 10+ years old tech and garbage. The real reason the chip shortage is an issue is because they are using transistors/components that are obsolete and no longer able to be made. The world has advanced electronically speaking but most car manufacturers have not. The factories making chips for them have thrown those lines away literally or make no profit from those chips. Auto makers choose to keep using old tech due to cost… “it’s always cheaper to keep her” by recycling designs.
Tesla made their own chips, own control units/processors. In true Detroit fashion, the world gave them lemons and they cried to congress as they got some juice in their eyes. In true Elon fashion, the world gave him lemons, he made his own hardware for computers from them…
Oh yeah, they push all OTA updates to all platforms at the same time. The reason we don’t get updates quickly might be related to FCA wanting to fix other issues on other platforms as they share the core OS/Uconnect and needing to cross compare/validate. Doesn’t it feel good to know they treat everyone with equality? Knowing they treat my GCL ABS, power steering, and headlight failures software update the same as a Pacifica door chime issue warms my heart and I sleep much better.
I personally disagree with electric vehicles saving the planet despite carrying EE degrees. But I do agree fully with Elon when he says all other car manufactures hardware and software is 10+ years old tech and garbage. The real reason the chip shortage is an issue is because they are using transistors/components that are obsolete and no longer able to be made. The world has advanced electronically speaking but most car manufacturers have not. The factories making chips for them have thrown those lines away literally or make no profit from those chips. Auto makers choose to keep using old tech due to cost… “it’s always cheaper to keep her” by recycling designs.
Tesla made their own chips, own control units/processors. In true Detroit fashion, the world gave them lemons and they cried to congress as they got some juice in their eyes. In true Elon fashion, the world gave him lemons, he made his own hardware for computers from them…
Sarge
Well-known member
Wow. This is pretty believable, though. Ironically, my car has similar fit and finish and quality control as Tesla. I guess I should feel like I'm 'driving the future' by that measure. Ironically, my dinosaur drivetrain has been impeccable so far. But, water in headlights, panel misalignment, rattles... on par with Tesla. But it's the electrical poltergeist where they really knocked it out of the park. I swear the assembly plant was build on a large, maybe even grand, Cherokee Indian graveyard.
Not to defend the indefensible, but it's not unusual for platforms to freeze the exact components verified in the original design, where this one may have begun around 2017, and hopefuly undergone lifecycle testing since then. As you probably know, intricate designs, for example Apollo 11, relied on chips and software that were almost 10 years old simply because, with so many variables, they didn't want to pull the rug from under verified systems. While we're all reading about an alarming number of flaws in this WL platform, it seems unlikely that its 5 year old Android OS is the root of them. Sarge, among others, seems to have the Rosetta stone for all that can fail in this production. Assuming they've already tracked the source of some the problems, after they replace his, they'd be wise to put it under a microscope to witness and isolate the cause of the many issues that others in the field are also reporting, but can't get solved by the fleeting attention of their service techs.
Wlinse
Well-known member
What are the last two digits of your uconnect version now?
Wlinse
Well-known member
Rollerbones
Well-known member
There is a bug in the radio module (at least for the 8.4”) and I have told jeep about this months ago. They don’t care. Can’t really do anything but view…still, fix this… get better coders.
Also, the radio was replaced and this still does this.
I did notice the marketplace app is finally gone, I knew they were getting rid of that. I still have the weather app and it does nothing but flashes screen when tapped.
Video:
Also, the radio was replaced and this still does this.
I did notice the marketplace app is finally gone, I knew they were getting rid of that. I still have the weather app and it does nothing but flashes screen when tapped.
Video:
Attachments
Last edited:
FlyingAvocado
Well-known member
Is the bug that it fails to connect to the WiFi, or the file explorer after?
This is completely speculation, but the file explorer behavior seems to me like intentional behavior to allow a service technician to copy a file to the correct update folder to update the firmware without an Internet connection.