So I picked up my Summit reserve on Friday after a long wait. Fast forward till today I went to the dealership to pick up my slush mats and as installing on this evening I find a puddle of water from the passenger side to the 2nd row. I know obviously my first assumption is it may be an air-conditioning issue. But the frustrating part is without it even hitting 200 miles we have to go back to the dealership. Has anybody that has taken ownership yet have had similar issue?
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It's a disappointing day
- Thread starter HYM8NCE
- Start date
stephen.wascak
Well-known member
I just saw posts about sunroof leaking on summit reserve. Has it been outside in the rain at all?
JeepCares
Well-known member
We're terribly sorry to hear of this!
If you decide to have your vehicle diagnosed and you feel that additional assistance is needed, please feel free to send us a direct message.
We'd be glad to help.
Lamar
Jeep Cares
Is Lamar like official jeep quality employee?
JeepCares
Well-known member
Great question @MiSoProh .
Please see our introduction below.
Hello from Jeep Cares
Hello Everyone, Please allow us to introduce ourselves onto your platform. Jeep Cares is part of the Customer Care Team at Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of...
wljeepforum.com
Please allow us to introduce ourselves onto your platform. Jeep Cares is part of the Customer Care Team at Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.
We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.
Sincerely,
Jeep Cares
***UPDATE***
After working with the dealership we determined that the best option was to swap out the vehicle. This to me really was the best option. Luckily the dealership had another one in route and I was able to take delivery of it. As of right now no leaks so we are definitely happy campers at the moment!
After working with the dealership we determined that the best option was to swap out the vehicle. This to me really was the best option. Luckily the dealership had another one in route and I was able to take delivery of it. As of right now no leaks so we are definitely happy campers at the moment!