I bought my JGCL new in Nov of 21 and I made sure to get the tow package for "down the road" use and to have at least one trail recovery point, since I have the Limited. It appears on my invoice, and I have had a recall for the load leveling system on the lights. However when I finally went to pull the back panel off the other day to see about installing a bike rack, I just have a plan bumper behind the plate. I know the actual ball and harness are seperate, but I thought I would have the opening for a hitch from the factory. Am I missing something here or was this something that should have been done at the dealer that was never installed? Any advice is appreciated!