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2021 Summit Back at dealership

Budgetcon

Well-known member
21 Summit with less than 1000 miles is back at dealership.

Radio still crashes
Wireless charger will stop charging
Rear doors rattle

Jeep has been at dealership for about 2 weeks and I have only owned about 1 month

Service manager stopped taking my calls as well as service advisor.

Jeep cares can’t get ahold of dealership either and basically said we will just have to wait until they respond.

just a rant….
 

Budgetcon

Well-known member
Les at Jeep cares seems to be doing what he can….
Good Morning, Mrs. Andrade
I called you yesterday to let you know the dealership still have not answered my call. I have left multiple messages as well. I just reached out again with no one answering. My next step is to contact the manager which I will do today and follow up with you by Tuesday 9/7/2021 as Monday is a Holliday I do apologize for having difficulties reaching out to this dealership, rest assure I am doing all I can within my power to have your vehicle concern resolved. Please do not hesitate to reach out to me for anything. Thank you for contacting me.

Les,
Jeep Wave Specialist
 

JeepOwner

Member
I hope Jeep has some power to whip these dealerships into shape. But also Jeep has obviously put out a half baked product with the WL75. Both share blame.
 

Grumpy Lady

Member
I hope Jeep has some power to whip these dealerships into shape. But also Jeep has obviously put out a half baked product with the WL75. Both share blame.
Half baked? More like raw product. Day 8 of the car in the dealership this most recent time. Visit number 4.
 

Trich21

Active member
Half baked? More like raw product. Day 8 of the car in the dealership this most recent time. Visit number 4.
Talked to my dealer today about side steps I ordered when I bought a Limited off the lot six weeks ago.not only is there no news on the sidesteps the Limited I had ordered in early June is still stuck somewhere in the Jeep fantasy land.Glad I bought off the lot who knows how long I would have to wait.The dealer says this is the biggest goat rope he has seen and is not very happy with getting no information from Jeep to what the problems are
 
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