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I have to agree with you. I ordered a summit v6 March 8th, just got an email saying it shipped on Wednesday. No eta. My best advice is just don’t believe every date you are told…….
I’m having the same issues with my summit. Ordered 3/6, production completed may, has been “waiting on shipping “ since. My husband is my dealer and no updates. They had 5 (some limited and some overland) delivered but no word on mine (the only actual sold unit).
Are you able to help with order status? For example I know my summit production is complete (over 1 month ago) but has yet to ship ?
QUOTE="JeepCares, post: 1325, member: 811"]
Hello Everyone,
Please allow us to introduce ourselves onto your platform. Jeep Cares is part of the Customer Care...
I’m so frustrated. Ordered a summit March 6th. Production was completed may 25th. It has been sitting at the plant waiting transportation since that time. My husband is the manager at the dealership where I ordered. They received 5 unsold units on Monday. All limited and over lands. Makes no...
Ahhh I see . My summit has been finished since end of may but has yet to ship. Really frustrating. Hope yours really does arrive when they say! :)
QUOTE="chesserb24, post: 1139, member: 930"]
I didn't order one. Once my dealership got their orders I had called and put a deposit/hold on a...
When did you order?
QUOTE="chesserb24, post: 1136, member: 930"]
Just got a call from my dealership and my reserved L is at their distribution center and should arrive at the dealership in 5-7 business days!! I'm so excited. Mainly bc now I know they're starting to arrive in SO Florida!
https://www.google.com/amp/s/www.motor1.com/reviews/514477/2021-jeep-grand-cherokee-first-drive/amp/
Fingers crossed today is the day all of our pre-ordered GCLs ship to dealers 🤞🏻🤞🏻🤞🏻
They sent mine up “the chain of command” because it had been in D status so long. So my suggestion would be to ask them to ask their supervisor(or production crew) for an update or something. Then that will require a follow up email
https://fcacommunity.force.com/Jeep/s/knowledge
If you hit chat it will connect you to someone through live chat. I told them my vin number then they checked the order status for me
I ordered my white summit on 03/06 with no progress so far. My husband (who is also a manager at a dealership) looks for me and I have been in D status for over 3 weeks. Messaged Jeep the other day and they are asking the “factory resources” because it should have moved status by now.
It has...
That’s awesome! I’ve had my 2015 grand Cherokee altitude since 2014 and have loved it so much. Been waiting over a year for this new one so hope mine is coming soon!