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I had the same issue. had to call in to to connected services, got pushed to their IT, and after about 4 days they called me saying to check because everything was green on their end now and it's all resolved.
This post is literally what I was looking for. Stepped out to drive my Summit Reserve today and completely dead, the computer went through a panic a couple times before becoming completely drained to where no electronics had any power. Nothing was left on. Jumped it, got it back and at first...