Still No Answers

Super frustrated right now. I again contacted jeep customer service to be told the same answer yet again— and it’s getting old. How long does it take to “inspect“ a car? No ETA, no ship date, no more information. I’m told it has been “escalated“ up the chain which means nothing if I can’t get answers from anybody. We scheduled a very big family vacation for mid July specifically designed around this vehicle. At this point I have to start thinking about canceling hotels, etc. or finding another vehicle to purchase as the car currently own cannot make the trip.
If this is Jeep’s idea customer service, I am wholly unimpressed.

Got a call from my dealer today. He told me that he just received notification that because of the large amount of jeeps that have been purchased they are having a hard time getting them delivered. He told me mine was in Toledo and that the letter stated that there was a potential that either the dealer or even myself could go up to Toledo and pick it up there.
He stressed that this idea, according to the info he received, was not solid but just a possibility being floated. He’s going to dig for more information and will hopefully have something more definitive shortly.