Recent content by yehielid

Frustrating, if there’s another dealer close, you could try that avenue. For me, I had to bring it to the dealer while exhibiting the symptoms. If I left it to them, they’d never hear it, find it, or see it.

It would happen when the Jeep was warm, almost exactly like the TSB reads for signs and symptoms. Continuous once the car was hot. I’ve faced your issue before when the dealer can’t replicate. I brought our Jeep to them when it was displaying the signs and symptoms and even requested the service...

Just one, here’s the part. Keep us posted if this fixes the issue for you as well.

This is a 7/21 build date.

UPDATE: Hi folks! The dealer service manager was accurate in his assessment that this sound and issue had to do with faulty motor mounts and not the heat shield. The dealer replaced the mounts. All applicable sounds are gone with the engine running smoothly and without vibration/sound. For...

Service manager said engine mount. The sound I hear is in alignment with that diagnosis. I’m eager to get it back to see if this really was the cause. This sound is pretty pronounced. I don’t believe it’s the purge valve for my issue.

They are still in the process of replacing the mounts due to shipping delays. Should have it back by the end of the week. I’ll be able to determine if this was the remedy at that time. I’ll keep everyone posted.

Update: I was able to have the dealer replicate the issue after a 20 minute drive. The dealer service manager diagnosed the vehicle with faulty motor mounts. The technician also mentioned that there is a a revised TSB on the matter. Not sure the mount replacement will fix the issue or if this...

Amen!

Was it improperly aligned/installed?

Wow, this is really sounding like it’s not a singular issue and comes on right around the same driven mileage and odometer reading. I’m going to safeguard it exhibits the right signs and symptoms before I take it to the dealer or else they’ll kick it back with the classic “couldn’t replicate the...

When you hear the sound, please see if you can feel any vibration on the right passenger floorboard if you lay your hand flat. It’d be good to see if we can all self diagnose and isolate the location. My sound is the exact same. Only occurs in drive. Such a bizarre issue.

Hi all! I’m having a very bizarre issue with our 2021 Jeep Grand Cherokee L, Limited 4x4. We have just about 2,000 miles and a very bizarre knocking sound has developed that sounds like an engine or transmission knock or vibration that is very challenging to replicate at the dealer due to the...