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Hello everyone. After spending many months investigating this issue, including getting the Virginia Attorney General's office involved, Jeep offered me a full refund ($1,995) for the cost of the Adv Pro Tech Group option. I honestly believe that a class action lawsuit is not too far off given...
Update. I have filed a complaint with my states Attorney General's office. They have responded and are in discussions with the dealership. The dealership's operations manager reached out and asked that I stop by to show her what's missing. I did that, and like everyone else that I have dealt...
Good luck. I have spent countless hours trying to get to the bottom of this problem including,
Speaking with countless people at Jeep Wave, including supervisors.
I finally got them to pass along my case to the buyback department.
I've had the dealer look at the issue multiple times. Their...
That's interesting. Speed limit only showing up when the Advanced layout option is selected. According to the owner's manual, Speed Limit should be displayed in ALL the layout options.
I spent some time with an inventory manager, the person who understands the build codes associated with building a Jeep. His conclusion was that the Traffic Sign Recognition option, which should have been included in the Advanced ProTech Group III option, has been removed because of the chip...
Need to seriously look into the lemon law. During my ride home the other day a message was displayed on the Uconnect screen - Uconnect Box Error. Uconnect Box requires service. Please visit an authorized dealer.
What source did the dealer reference to reach such a conclusion? I ask because all of the many sources, multiple dealers, multiple Jeep Care reps, including supervisors, appear to a cursory understanding at best of what's supposed to be displayed in the HUD, in particular the Speed Limit. I am a...
In response to "everyone gets the same owner's manual, there is a bunch of stuff in there that doesn't apply to everyone", Yes, that is true, but the owner's manual identifies where the differences exist by prefacing the description with "if applicable". And in my case, no such indication is...
I attached two files. The first is the window sticker. I highlighted the option that includes the HUD. The second file includes screen captures from the Jeep.com site, build Overland L, select option Advanced ProTech Group III.
Here is what I have learned so far
The folks that I have spoken...
That's odd. Does our Jeep include sales code SJB? Which I believe is related to the "Sign Recognition" option? Which uses a camera to try and read street signs e.g., no passing zone, school zone, etc. But no one can seem to find where such an option can be selected?