My Grand Cherokee L has 2900 miles and it shifts very weird around 10 to 20 mph. It’s almost as if the transmission was slipping. I will be taking into dealership tomorrow. Hopefully it’s just low on transmission fluid or a software update, but I don’t know. It’s frustrating. If i accelerate fast you can’t really tell, but from a dead stop and accelerating slowly once it hits 10 to 20mph it shakes almost as if it was going to stall. After that speed it drives fine. Has anyone experienced this with any other Jeeps? I traded in my Jeep Cherokee and never had any problems with that one.
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Strange shifting
- Thread starter joer561
- Start date
JeepCares
Well-known member
Sorry to hear this happening so soon in ownership, joer561! Let us know how your appointment goes and if you need extra support we are here.
Kate
Jeep Cares
freethinked
Well-known member
I had something weird around that speed, car started rocking back and forth pretty strongly. Only happened once.
Thanks for now I will driving it the way it is for the next two weeks since they said they can’t give me an appointment until the
Thank You. They have my appointment for October 7 since they are pretty busy here in Corpus Christi, TX. I will update once they tell me something.
I’m having exactly the same issue, it’s random. It’s like a hesitation or a couple of quick and subtle (but noticeable) jerks when starting from 0 mph (d1) to 15/20 mph (right when it gears up to d2). It happens often only on medium to hard acceleration. Haven’t noticed when accelerating lightly.
Bought my GCL limited at brand new at 25 miles. Started noticing at like at 150-200 miles.
Brought my car to dealership twice to get it checked out. 1st time they installed a couple software recalls/update. That didn’t fix it. Second the dealership kept the car for 3 days and couldn’t figure it.
Dealership told me to just monitor the problem to see if it worsen. I was so surprised and shocked to hear that.
Paid 55k for my GCL and dealership/jeep can’t figure out or fix this issue!? This is horrible and such a bad customer experience
I hope someone can look into this. I can provide my vin and info on the dealership I brought my car to in Minneapolis
Bought my GCL limited at brand new at 25 miles. Started noticing at like at 150-200 miles.
Brought my car to dealership twice to get it checked out. 1st time they installed a couple software recalls/update. That didn’t fix it. Second the dealership kept the car for 3 days and couldn’t figure it.
Dealership told me to just monitor the problem to see if it worsen. I was so surprised and shocked to hear that.
Paid 55k for my GCL and dealership/jeep can’t figure out or fix this issue!? This is horrible and such a bad customer experience
I hope someone can look into this. I can provide my vin and info on the dealership I brought my car to in Minneapolis
SweetAndLow
Well-known member
We get the same thing happening with our overland. I think enough people have to go to jeep with this problem for them to do something about it. It's not a mechanical failure, it seems more like computer shifting is funky. Not many people will notice this problem.
JeepCares
Well-known member
Understood, thanks for the update. We are in private message if you need to discuss further at that time!
Kate
Jeep Cares
JeepCares
Well-known member
Our team would be happy to discuss each of your concerns further. Please separately private message our team with more details to get started.
Kate
Jeep Cares
Cherokee/Gladiator
Well-known member
I’ve noticed the same issue on mine the last week or so. Mines going in tomorrow for the radio update and to have that looked at as well.
Good to know. Let us know what you find out. Thanks
How do I send a private message?
I can’t seem to find the option to send a message anywhere
JeepCares
Well-known member
The directions to send us a private message are in our signature line, Moj.
"To start a conversation, click our username then select the ‘start a conversation’ button and send us your make, model year, and mileage for us to review. "
If you are still having trouble sending us a message, you can also call Jeep Cares at 877-426-5337. Hope that helps.
Kate
Jeep Cares
I have a 2014 Cherokee. It's transmission was replaced just over 5 years and 60,000 miles. I had taken it in for lurches, not starting and sounds at least six times before the warranty expired. Sometimes the problem couldn't be recreated/found, sometimes I received a software update. When a problem wasn't found, I didn't get any paperwork saying that there had been a complaint. My advice is be sure you're creating a paperwork trail. Initially Jeep wasn't going to cover anything, then I got a 50% discount and had transmission replaced. About nine months after that I received the other 50% back. Get everything in writing when you have a complaint, even if they find nothing.
Hi,
I sent private message regarding this issue I’m experiencing
Cherokee/Gladiator
Well-known member
Mine's in the shop getting looked at on this now, they are waiting to hear back from Jeep on a fix.
Cherokee/Gladiator
Well-known member
Dealer called today and said they have not been able to replicate the shutter mentioned so the service manager is taking it home tonight to see if he can get it to happen. Mines been pretty sporadic since it started happing but it does it in the 10-15 mph range shifting from 1st to 2nd as described above.
JeepCares
Well-known member
Hello!
Our team would be happy to dig into both of your issues separately. Just send a private message to get started.
Kate
Jeep Cares