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Snowed today, but couldn't get out of driveway!

Flapjack

Active member
We've had our 2021 Grand Cherokee L Summit Reserve for almost exactly one year now. Until this morning, it has been an absolute tank in the snow. All last year, we drove it straight up our steep, switchback driveway without a single issue... on the stock tires. I've never even had to disable traction control, put it in 4-low, switch it to snow on the terrain selector, nothing. I just drive it right up the hill and go.

Today was our first significant snow if the season, but still was only 2-3". I couldn't even start to get it up the driveway. I backed away from the garage, switched it to drive, and nearly instantly the tires started spinning. No traction whatsoever, with the TCS system/light triggering almost instantly. I tried "disabling" it with the button (which appears to do little, if anything, as it still kicks in), tried switching the terrain to snow mode, and even tried 4-low (which sounds all grindy/clicky when TCS comes on). Same exact outcome... it doesn't even try to get up the hill.

This is ridiculous. Even my 800rwhp Mustang will get about halfway up the hill before it starts sliding sideways. I can only assume something is wrong, just based on how flawlessly is performed last year.

Anyone have any ideas? I'm calling the dealership now. Hopefully they're still open.

Video below. Hard to hear the clicking, but hopefully it's normal.

 

Mike1597

Well-known member
My question would be what is under the snow? Was there rain changing to snow resulting in the rain freezing into black ice then snow on top of the ice? If so, that may be the issue and only winter tires would help. Mechanically I assume the front drive axle disconnect is working or there would be some malfunction notice of some kind.
 

MTMark

Active member
I have no idea what is going on with your Jeep, but I bet it’s the tires (even if they seemed to work last year). Last year’s first snowstorm had me sliding everywhere on the Ecopia tires. The next day, I put Blizzaks on and no more slipping. Snow tires plus snow mode and it’s hard to make the Jeep slip at all. Put winter tires on and your Jeep will be unstoppable in the snow.
 
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Sarge

Well-known member
It could be a few things:

1. You had a very icy surface under the snow if the storm came in warm/wet and went out cold. If the incline is steep enough, you'd need proper snow tires (Nokian Hakkas/Blizzaks/Michelin X-ice), or even aggressively studded tires, depending on the circumstances.
2. Your transfer case isn't working right, and the fronts aren't getting enough power, if any.
3. SNOW mode is useless for traction in the snow. It's designed for stability, and as such it won't engage the eLSD if you have that, and will allow a lot more wheel spin even with the brake-based system. You want to be in SAND/MUD mode, or ROCK mode. But, if your transfer case isn't doing its job, the modes are largely irrelevant.

I'd have someone watch you try to go up the driveway and see if they can see any front wheel spin on either side. If not, the transfer case is the problem, I would guess.
 

jugdish

Well-known member
AWD/4WD... Doesn't matter. If you have the stock tires, they suck. My wife's old minivan with Blizzak snow tires was much better in the snow than our L. Change the tires..
 

Sarge

Well-known member
AWD/4WD... Doesn't matter. If you have the stock tires, they suck. My wife's old minivan with Blizzak snow tires was much better in the snow than our L. Change the tires..
This is true. However, if OP‘s car was making it up the driveway with no issues at all last year, in identical conditions, and now it won’t even move, there’s a good chance there’s something else wrong with it.

Anyone who lives where it snows regularly should have snow tires in the winter, though. If you’re an aggressive driver, it makes driving in the snow a lot safer for everyone, and a lot more fun. If you’re terrified of driving in the snow, it makes driving in the snow more like driving on gravel, and therefore a lot less stressful/scary. People who are terrified to drive in the snow, but won’t get snow tires, and instead just drive around at half the speed limit clogging the roads are the most frustrating part of winter driving.
 

eleceng1979

Well-known member
Tires/lack of traction or transfer case is the only explanation. Stock tires are trash and any tire past 50% wear won’t be very good. I would confirm the fronts are being driven. Given the rash of shortages, deletions, substitutions, etc I am sure the software has been adjusted. In addition, grand wagoneer platform has been shredding differentials and transfer cases due to issues early on. No doubt software has been adjusted on wagoneer platform. Don’t know or care about WL. I have 100% confidence that Jeep could screw up the only reason people buy their products, their 4x4 system. A trip to the dealer for software updates/check is in order. I know Range Rover does not have such issues…
 

MTMark

Active member
Not the case here (watched your video/heard the traction control clicking). It’s important to remember how the traction control/brake lock differential works. We are (when stuck in snow) used to letting off the throttle when we feel slipping. However, in these Jeeps, steady throttle allows the traction control/brake lock differential to work. I was once in a situation where I felt stuck but once I kept steady throttle, the computer sorted it out and the Jeep climbed right out.
 
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MTMark

Active member
I was in another situation with all 4 wheels on glare ice. I stomped on the throttle just for fun and the Jeep felt like it had a seizure. It was a quivering/clicking mess and didn’t go anywhere. The traction control did not know what to do. I backed off and used gentle, steady throttle. Everything settled down and the Jeep rolled on out like it was not on ice.
 

Flapjack

Active member
Thanks for all the replies. I wasn't aware anyone wrote back because I never seem to get notifications from here. Glad I came back and looked. I'm going to keep this page open to ensure I see replies. Sorry for that. I'll try and hit all the topics.

TLDR: Pretty sure it's the tires. I'm just shocked because I've had more well-worn tires than these get up the driveway with zero issue in other AWD/4WD vehicles. I'm guessing it's 90% tire and maybe 10% how Jeep built their traction control logic. For instance, there seems to be zero way to 100% turn off traction control. If I can turn off traction control on a vehicle, I'm almost guaranteed to get out of the driveway in any weather (outsize of deep snow, for which I can only get my F-350 on 37s out reliably) as long as it's an AWD/4WD vehicle.... regardless of tires. I guess I just didn't expect a "Jeep" with this level of technology to thwart my escape.

Tires: Yes, I'm a huge fan of winter tires and almost always buy studded winters for all my vehicles (even the 2WD ones). I have built a huge loft in my garage to store each set in the off months and will often seek out tires before the season hits (though rarely end up getting tires until the first snow). The issue with ours is that we got it with the 21" wheels, which I regret. Not only am I not a fan of the way they look, but the choices for winter tires is nearly nil (and absolutely nothing studdable). I'll answer some of the other questions, but long story short, I'm getting new wheels where I have some choice in the matter. I was originally looking at 18" with a fatter tire, but will probably go with 20s, as they keep the overall look of the vehicle (a summit reserve wouldn't look great with beefy tires, imho) and still have quite a choice of winter tires.

@MTMark: Your comments on the traction control are spot on. Seizure is the correct word, absolutely. Your approach (constant, steady pedal pressure) typically works, but didn't in this case. I was literally just sliding back down the hill. What was craziest is that I couldn't even make it to the halfway point, which I can do in most of my 2WD drive vehicles (which obviously have better tires).

@Sarge: I would typically agree with your logic, however last winter, the Jeep (and the tires) was pretty much brand new. I'm really thinking it's the tires, as 1) they look like shit, 2) everyone here says they are shit, and 3) the dealer (I pulled the damn thing out with my F-350) said everything checked out fine.

The one weird thing I keep coming back to is, I was pretty much going straight up and down the driveway and didn't have to turn the wheels much. After pulling it out and making a few turns of the wheels (enough to hit the stops), my gf said there was a rather loud "CLUNK" that she couldn't replicate. I'm wondering if something was stuck/frozen, as that was also the storm that brought those nasty -20F temperatures for us. Knowing how a transfer case and differentials work, I can't imagine that being the case... but then again, I don't really understand how these "always available" 4WD systems work, ie: the mechanism in which is switches from 2WD to 4WD. I've heard it's a motor of some sort, but just haven't taken the time to get underneath and figure out how it all works. That stupid plastic covering everything is definitely a deterrent. I know the 4WD system of my F-350 inside and out, but the Jeep is a black box to me.

More Sarge replies:
It could be a few things:

1. You had a very icy surface under the snow if the storm came in warm/wet and went out cold. If the incline is steep enough, you'd need proper snow tires (Nokian Hakkas/Blizzaks/Michelin X-ice), or even aggressively studded tires, depending on the circumstances.
2. Your transfer case isn't working right, and the fronts aren't getting enough power, if any.
3. SNOW mode is useless for traction in the snow. It's designed for stability, and as such it won't engage the eLSD if you have that, and will allow a lot more wheel spin even with the brake-based system. You want to be in SAND/MUD mode, or ROCK mode. But, if your transfer case isn't doing its job, the modes are largely irrelevant.

I'd have someone watch you try to go up the driveway and see if they can see any front wheel spin on either side. If not, the transfer case is the problem, I would guess.
1) We did have an icy surface. Again, as long as I have 4WD/AWD and "decent" tires, it's never been an issue... even on ice. My F-350 has 5yr old Ridge Grapplers on it and blasts up the driveway in 4WD like it's dry pavement. I know they are better in snow than the stock WL tires, but seriously... right up the driveway as if it hadn't even snowed, even when pulling our 2021 WL out the other day (the only way we were going to get out). Other than that, I usually use studded tires, simply for the better stopping and unpredictable road conditions we see out here. I just haven't been able to find a set of studded winter tires in or around the 275/45R21 size.
2) That's what I was thinking, but the dealer said everything checked out. There was also zero noise (outside of traction control during slippage) from the transfer case and no CELs or anything on the dash.
3) Agreed, and on a side note, we don't have the eLSD (the only delete from the factory). Not even sure what it does, outside of raising the vehicle a bit.
4) I wanted to do that, but I was always alone when trying to get out. I probably should've hung my head out the window, but hearing the front traction control click told me it was working (or at least trying to work). Honestly, I was thinking it was a traction control programing issue. The dealer did a bunch of software updates, including the steering one (recall or TSB associated?). The driveway is pretty much clear now, so we'll know if those helped next snow. Though we'll probably have new wheels/tires by then.

For fun, here are some pics of the driveway (clickable). The first is overhead, the 2nd is right after it was repaved in 2019.

 

Flapjack

Active member
Update:
More snow today... a crap-ton, actually (+16" or so). I plowed the driveway, but there was still as much snow at the bottom of the hill... if not more. The Jeep rolled right up. I didn't even have to get a running start. So either the updates they made to the computer(s) helped, or that clunk I heard earlier was something unsticking or something. It performed exactly as it should have... exactly as it did last winter.

BTW, here are some pictures of the tires. I ordered 20" wheels and studded winter tires, which should be here within a week or so. I don't think these are so worn as to make that big a difference from last year:



 

Flapjack

Active member
I just worry that if things "fix themselves", they almost always come back. Hopefully it had something to do with the software updates.
 

Sarge

Well-known member
The eLSD sort of 'locks' the rear diff. It has no effect on ride height. It is apparently only activated in SAND or ROCK modes. I have one on my '23 arriving later this month, and plan to shoot some video of it to show how it works in various modes.

Re snow tires: Studs help a bit on ice when they're new, and help more at temps closer to freezing than super cold. Once they get driven on exposed tarmac for a while, though, the studs start to round off, and can also start to get ripped out of the tires, so top tier studless tires are better. The Michelin X-Ice Snow SUV tires I put on my WL last winter are the best I've ever had in 35 years of Blizzaks and others. Not only do they not feel 'squishy' on dry roads (unlike the Blizzaks), they use the same tread compound all the way through the tread block so they maintain their grip on icy surfaces for their entire life (unlike Blizzaks, which only have the sticky stuff on the top 1/3 of the tread block). Something to consider next time you need snow tires, unless you just like the sound of driving on studded tires. Otherwise, to maintain the situational advantage of studded tires, you'll likely need to replace the studs every year.
 

Flapjack

Active member
So just as an update, our rear end actually cracked open. We were driving on a friend's driveway with a few inches of snow and heard some pretty horrible noises. Didn't realize how bad it was until the tow truck arrived. Before the incident happened, there was a long trail of gear fluid leading from the street to where it eventually broke. Jeep has had the vehicle for a few weeks now and is struggling to get all the parts in. They were nice enough to give us a loaner Overland L (which has its own huge list of bugs, including the battery dying spontaneously), but at least we have transportation while waiting for it to be fixed.

From what the tech told us, it looks like a pair of bolts pulled out of the threads enabling the rear end to move a lot more than it should. I don't really have any other information than that, but they blamed it on COVID-related assembly line issues (as well as all the other bugs we have). He also said the majority of the electrical issues we're having should (including potentially the 4WD) is likely related to a lack of overall grounding they're seeing in the 2021 models. They will be adding a ground to hopefully fix all the other issues.
 
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