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Radio Preset Buttons Issue

NobleEarl

New member
HI everyone, I'm new here. I 've had my new GC for a couple of days now. One issue that I've encountered is when I press a radio preset button, it doesn't change to that station. The button lights up when I press it but it does nothing else. Has anyone encountered the same issue? Thanks in advance!
 

Beachcopper242

Well-known member
HI everyone, I'm new here. I 've had my new GC for a couple of days now. One issue that I've encountered is when I press a radio preset button, it doesn't change to that station. The button lights up when I press it but it does nothing else. Has anyone encountered the same issue? Thanks in advance!
Are you talking about the preset button on the back of the steering wheel? If so, our button works for a few days, then can go for a week without working, then for no apparent reason will start working again. I have an appointment this Friday to get the button replaced.
 

NobleEarl

New member
Thank you for your reply. I was actually talking about the digital buttons on the dash. I would hit them, the button would light up, but it wouldn't change the radio station. I did a hard reset on the unit and it works now. Hopefully an update will help with these bugs in the near future.
 

PhillyG11

Well-known member
Yeah, a little late with this response. But this temporary preset issue happened to me too, for a few hours during the evening of February 14. However, I think the issue resulted from something with SiriusXM, or with a software update. Because on the morning of February 15, my presets permanently came back. No further issues to-date. Hoping there isn't any long term issue for the vehicles with this issue during mid-February.
 

Superlubricity

Active member
I had the same problem and fixed it by doing a reset. I held down the UConnect power button for 15 seconds-ish (until it shut down/went dark). Then a single press and everything rebooted and the preset "hold" worked.
 
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