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Quality control or stupidity?

Fdot

Member
So I picked up my altitude last week. I promptly called the dealer asking if it’s normal to have sunroof controls without a sunroof. I was told this is how they do it in case you want to retrofit a sunroof. Sounds fishy. What do I do?
 

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PRspawn

Well-known member
Do nothing, having extra buttons doesn't seem to impact the car. Also, did you notice this before taking delivery? I assume you did a walk thru before signing?
 

Fdot

Member
Eh, I dunno if I can look at non functioning buttons for the life of the car. I did a walkthrough and did not notice it.
 

jeffrow

Active member
So I picked up my altitude last week. I promptly called the dealer asking if it’s normal to have sunroof controls without a sunroof. I was told this is how they do it in case you want to retrofit a sunroof. Sounds fishy. What do I do?
No sunroof, and no buttons here.
 

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saleen032

Well-known member
Which make sense. The dealership told me that’s how they come lol. Who can I contact about qc issues
I dont trust many salespeople/dealers. They were just trying to tell you something to ease your concern. Call them up and tell them you want the correct upper console installed. They might have not had the correct panel and just installed whatever was available...
 

Fdot

Member
I dont trust many salespeople/dealers. They were just trying to tell you something to ease your concern. Call them up and tell them you want the correct upper console installed. They might have not had the correct panel and just installed whatever was available...
I told them that and they called me back and told me to come in. Only problem is the dealer is an hour away. I’m going to drive in. They are going to tell me to come back when they get the part
 

saleen032

Well-known member
I told them that and they called me back and told me to come in. Only problem is the dealer is an hour away. I’m going to drive in. They are going to tell me to come back when they get the part
Unfortunately right now, replacement parts are hard to find. I ordered the covered cup holder to replace the open style in my Limited over 2 months ago with now in stock date in sight.......I hope they can pull some strings and get yours faster...
 
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