If only they had a bulletin to guide them. Unreal.Can't make this stuff up... Service calls and says they didn't get to diagnose the problem until mid afternoon and won't have time to finish because tech's leave at 4:30. Dropped the car off last night as the appointment was for 8 am. They said if I want the car back tonight, I'll have to make another appointment so they can "dig into" the issue. Then service advisor tells me they did find a bulletin about the rear latch, but they aren't sure what needs to be done....
That sounds like something the dealer I bought mine from would say. The new guys I took it to seem pretty helpful.
Keep us updated what they say when they finally have a chance to “dig in”…