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Jeep connect app does not work

TorrWL

Well-known member
Picked up Jeep yesterday, took a phone call to get it to work, app just errors out.

location doesn’t work…

marketplace isn’t live yet…will be sending an email once it is.

Tried to do a software update off my home wifi to the Jeep, I don’t think it did anything

haven’t tried setting up the phone wifi yet…
WiFi works but you can’t be on Jeep WiFi and CarPlay at same time
 

PRspawn

Well-known member
Well that stinks…guess that’s a function of the phone?
Wireless CarPlay goes over WiFi, not Bluetooth. Just switch to a USB-C cable and 1) lose the hot phone issue, 2) lose the CarPlay wireless issues, 3) get better sound quality. CarPlay wireless is an option for the system but not a better one in my opinion.
 

Evans956

Well-known member
Anyone able to get the gas indicator to pop up on your Jeep app? Never has worked on my app but apparently it’s supposed to.
 

TorrWL

Well-known member
Anyone able to get the gas indicator to pop up on your Jeep app? Never has worked on my app but apparently it’s supposed to.
Not yet, I went on to the apple App Store and left a review and read similar reviews. Basically they are working on getting the app up to speed and new stuff is being added over time and we should have full advertised function soon is what the developer response is. Also if you look at you owners manual in the Jeop App you will see it’s for the GC not the GCL
 

fusky

Well-known member
The issue I'm having with the app is that the "Vehicle Location" is showing up as somewhere in China.
 

TorrWL

Well-known member
The issue I'm having with the app is that the "Vehicle Location" is showing up as somewhere in China.
There are plenty of app issues Inhave to refresh mine and it asks for my Pin but that’s normal. Everyone is still missing Fuel/Tire PSI/health reports. Also the wrong owners manual is loaded mine has a Regular Jeep Grand Cherokee manual.
 

JeepCares

Well-known member
Hi there,

If anyone is experiencing concerns and you'd like our teams to look into it for you, send us a private message! We'd be happy to look into it further!

Courtney
Jeep Cares
 

Rollerbones

Well-known member
Hi there,

If anyone is experiencing concerns and you'd like our teams to look into it for you, send us a private message! We'd be happy to look into it further!

Courtney
Jeep Cares
I have.. No replay in the last few weeks about my uconnect issues.
 
I have been able to get the app to work, but when I log onto the website, ti says all my jeep connected services have expired. I called Jeep Cares and they escalated it. A few days later they called my wife and said they fixed issue, but website still says services expired....
I had the same issue. had to call in to to connected services, got pushed to their IT, and after about 4 days they called me saying to check because everything was green on their end now and it's all resolved.
 
Wow, Jeep Connect is Orwellian spyware:


Is there a way not only to turn it off but physically prevent this spyware from communicating with the mother ship? Totally unacceptable surveillance.
 

grinch72

Well-known member
Wow, Jeep Connect is Orwellian spyware:


Is there a way not only to turn it off but physically prevent this spyware from communicating with the mother ship? Totally unacceptable surveillance.
You better turn off your cell phone and every other single connected device you own! You better stop talking on the phone as well. Everything is collected today.
 

MrAJ

New member
Anyone else getting log in error when trying to use the app? Jeep Cares has not been helpful at all. Have had the GCL limited for 3 weeks and no one can help. Have tried multiple phones. I can log into connect.jeep.com and am registered and vehicle is registered. Anyone have jeep cares fix this for you?
My Jeep app shows my vehicle in a completely different state and doesnt recognize the pin code I used. Anyone experience this issue?
 

Bbiggers340

Well-known member
They should have set it up for you at the dealership or guided you through it “Jeep connect “ app works fine for me but Alexa doesn’t find any vehicles when I ask her to start my jeep
Alexa doesn’t find my vehicle either, nothing but connected problems
 
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