Hello from Jeep Cares

[JeepCares]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Jeep Cares is part of the Customer Care Team at Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,

Jeep Cares

 

[MiSoProh]

Is this for real? lol Is there a way for the Mods to verify this is actually Jeep?

 

[mhunnesh]

I believe it is. Jeep Cares is over in the JL/JT forums and have been for awhile.

 

[Boggswade]

I sent a DM yesterday and have not heard back.

 

[jwhaugen]

I also sent a private message to jeep cares but received nothing back.

 

[Boggswade]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Jeep Cares is part of the Customer Care Team at Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,

Jeep Cares

@JeepCares has not been answering any of my DM’s. It is sad that I can’t get a response after spending the money on a Summit Reserve!

 

[redriderbob]

Is this for real? lol Is there a way for the Mods to verify this is actually Jeep?

It is. Stellantis (FCA US LLC) has their customer support teams monitor all of our forums. This includes 5thGenRams, HDRams, WagoneerForums, and WLJeepForum