Front collision warning system?

[Balazo3]

Have any of you with the GCL Altitude package found any issues with the Front Collision Warning System? It says in my invoice and delivery papers that this is a standard feature. I have checked the settings and it is enabled but have yet to actually alert me even though I have already had some close calls with other drivers.
mira also supposed to break on its own for pedestrians and nothing.

Scheduled my appointment for the software update soon but was wondering about that feature.

 

[Tstawarz]

I have a Summit Reserve and have the same issue. Going to schedule an appointment with the dealer. My parking sensors don’t seem to be working right either. Need to be right up against something for them to start working. I had the collision system in a previous Grand Cherokee and it worked great.

 

[Boggswade]

I have a Summit Reserve and have the same issue. Going to schedule an appointment with the dealer. My parking sensors don’t seem to be working right either. Need to be right up against something for them to start working. I had the collision system in a previous Grand Cherokee and it worked great.

I have the same issue with the front parking sensors in my Summit Reserve.

 

[grinch72]

It goes off for sure... mine has gone off but it is to damn close for comfort for me. By the time it goes off you are nearly ready to crash!

 

[mja997]

Mine has never gone off either. I asked the dealer and they said they have no way of tearing it.

 

[WR21GCL]

Same issues, I have a Summit and I am not confident the forward collision would give any meaningful warning to give me enough time to brake and since I haven’t even gotten a warning I am also not confident the self-braking would activate. This is worrisome since I clearly wouldn’t have enough time to react if I got a warning. I also have the setting on “far”…

I know it’s easy to say we shouldn’t rely on these systems. Which I clearly don’t intend on, However we pay for these enhanced safety features that it would be nice if they worked on the off chance when you actually need them.

In addition, my park sensors are also slow and don’t seem useful unless you are crawling at a snails pace and then further wait for the beeping to occur and the image to show up.

In my Ford Explorer I get the proximity beeping much further away (which is intended and preferred) and it will produce at any speed (which is also intended and preferred)

I feel like something is off with both.

The Active Driving Assist and Auto Parking Assist do appear to work incredibly well on my GCL so I know the sensors work. It makes me think the software or the algorithms they use for speed and activation are wrong.

@JeepCares - have you seen other reports of this? Dealers have no way to test so we are stuck wondering with no real solution

 

[Balazo3]

Thanks all! Glad I am not alone in thinking this was isolated but had not seen anything reported. Will reach out to the dealer so they at least have it on record that this is an issue.

 

[Jrseidel]

I have had my collision warning alert me twice so far. Both times were for cross traffic where there was another car pulling out of a shopping center in front of me without stopping or looking. My GCL told me to brake on the cluster and made an audible alert. Maybe there are just more bad drivers in my area than others. Or you could have an issue with your system. I figure this would be difficult to real-world test.

 

[WR21GCL]

I have had my collision warning alert me twice so far. Both times were for cross traffic where there was another car pulling out of a shopping center in front of me without stopping or looking. My GCL told me to brake on the cluster and made an audible alert. Maybe there are just more bad drivers in my area than others. Or you could have an issue with your system. I figure this would be difficult to real-world test.

Yes, that’s the problem, real world test is hard. I don’t want to put myself in a situation to have it alert me but still want to know it’s there in case.

I guess I would prefer the the “far” setting provide more false alerts than necessary. Like even if I am coming up quick to car and braking. That way I know it’s good. Then if you put on the “near” setting it would be way more conservative with alerts like I am experiencing now.

 

[JeepCares]

Have any of you with the GCL Altitude package found any issues with the Front Collision Warning System? It says in my invoice and delivery papers that this is a standard feature. I have checked the settings and it is enabled but have yet to actually alert me even though I have already had some close calls with other drivers.
mira also supposed to break on its own for pedestrians and nothing.

Scheduled my appointment for the software update soon but was wondering about that feature.

I have a Summit Reserve and have the same issue. Going to schedule an appointment with the dealer. My parking sensors don’t seem to be working right either. Need to be right up against something for them to start working. I had the collision system in a previous Grand Cherokee and it worked great.

I have the same issue with the front parking sensors in my Summit Reserve.

Mine has never gone off either. I asked the dealer and they said they have no way of tearing it.

Same issues, I have a Summit and I am not confident the forward collision would give any meaningful warning to give me enough time to brake and since I haven’t even gotten a warning I am also not confident the self-braking would activate. This is worrisome since I clearly wouldn’t have enough time to react if I got a warning. I also have the setting on “far”…

I know it’s easy to say we shouldn’t rely on these systems. Which I clearly don’t intend on, However we pay for these enhanced safety features that it would be nice if they worked on the off chance when you actually need them.

In addition, my park sensors are also slow and don’t seem useful unless you are crawling at a snails pace and then further wait for the beeping to occur and the image to show up.

In my Ford Explorer I get the proximity beeping much further away (which is intended and preferred) and it will produce at any speed (which is also intended and preferred)

I feel like something is off with both.

The Active Driving Assist and Auto Parking Assist do appear to work incredibly well on my GCL so I know the sensors work. It makes me think the software or the algorithms they use for speed and activation are wrong.

@JeepCares - have you seen other reports of this? Dealers have no way to test so we are stuck wondering with no real solution

Hi, all!

For those visiting a dealer, we would like to assist you while there. Please send our team a private message with more details on your concerns and we can support you!

Kate
Jeep Cares

 

[Tstawarz]

Like I said in my earlier post. I had auto collision braking in my Grand Cherokee SRT and it worked 100% better than this. On the setting I had that car on it would give me plenty of warning and start braking for me. Sometimes it would brake when I really didn't need it to. I still haven't had this car brake in any situation that I know my SRT's system would have started to brake and warn me.. I agree the system needs an update to correct this.

 

[mja997]

I don’t think it works

 

[Seewll72]

I just bought my first Jeep, the Grand L Limited, in the last two weeks and I agree it does not work, as compared to my wife’s Tahoe and Acura. I have had several close calls in two weeks and this did not warn me, break or do anything. My ACC does work and will stop me on ACC. I can only guess is. Uses the same sensors. How in the world can they test this? I emailed my sales person to see what response I get.

 

[midnight]

I had a 2018 Jeep Compass 4x4 and it would alert me well sometimes when the object was at least 10-15 yards away. My GCL Altitude doesn't seem be as sensitive or like my others have stated, doesn't work.

 

[JeepCares]

Hi again everyone! I wanted to pop back in here as I did escalate this concern to a internal party and got some information to share. The sensitivity of this function can be adjusted. Some vehicles were delivered with this function not being activated so you will need to go in and set it to "far". I will attach the pages from the Owner's Manual below to help you change that:




I hope this helps. If anyone has further questions, let me know.

Kate
Jeep Cares

 

[Tstawarz]

Mine is set to far with warning and braking set. Today it worked for the first time when I took my eyes off the road and it warned me so late I almost rear ended the car in front of me. I was only going about 30 and I still don’t know how I stopped. The warning came on and I slammed on the brakes. Not even close to the warning I got from my SRT . Auto braking did not happen. This system as it currently is calibrated is not even close to working correctly.

 

[Balazo3]

Hi again everyone! I wanted to pop back in here as I did escalate this concern to a internal party and got some information to share. The sensitivity of this function can be adjusted. Some vehicles were delivered with this function not being activated so you will need to go in and set it to "far". I will attach the pages from the Owner's Manual below to help you change that:

View attachment 1335
View attachment 1336

I hope this helps. If anyone has further questions, let me know.

Kate
Jeep Cares

I have adjusted mine to multiple settings in the UConnect and none have worked thus far, leaving me to believe that my system is not functioning correctly.

 

[WR21GCL]

Hi again everyone! I wanted to pop back in here as I did escalate this concern to a internal party and got some information to share. The sensitivity of this function can be adjusted. Some vehicles were delivered with this function not being activated so you will need to go in and set it to "far". I will attach the pages from the Owner's Manual below to help you change that:

View attachment 1335
View attachment 1336

I hope this helps. If anyone has further questions, let me know.

Kate
Jeep Cares

Kate, if you read my initial response you would see that mine is indeed already set to “far”. Although I appreciate you escalating and researching internally, your response is not helpful as is.

In addition, today I was about to go through an intersection and another vehicle ran the red light as I was pulling out. Luckily they slammed on their brakes halfway through the intersection and were maybe only a couple feet from my GCL as it was entering the intersection…no intersection collision warning or anything. I am now confident neither forward collision or intersection collision work as intended.

Crazy how I posted just two days ago and literally found myself in a situation today where this safety feature most definitely should have engaged and did not.

I hope that this is something Jeep can take seriously and investigate after fully reading our concerns.

 

[JeepCares]

Mine is set to far with warning and braking set. Today it worked for the first time when I took my eyes off the road and it warned me so late I almost rear ended the car in front of me. I was only going about 30 and I still don’t know how I stopped. The warning came on and I slammed on the brakes. Not even close to the warning I got from my SRT . Auto braking did not happen. This system as it currently is calibrated is not even close to working correctly.

I have adjusted mine to multiple settings in the UConnect and none have worked thus far, leaving me to believe that my system is not functioning correctly.

Kate, if you read my initial response you would see that mine is indeed already set to “far”. Although I appreciate you escalating and researching internally, your response is not helpful as is.

In addition, today I was about to go through an intersection and another vehicle ran the red light as I was pulling out. Luckily they slammed on their brakes halfway through the intersection and were maybe only a couple feet from my GCL as it was entering the intersection…no intersection collision warning or anything. I am now confident neither forward collision or intersection collision work as intended.

Crazy how I posted just two days ago and literally found myself in a situation today where this safety feature most definitely should have engaged and did not.

I hope that this is something Jeep can take seriously and investigate after fully reading our concerns.

Thanks for letting me know and I am sorry to hear that my response was not helpful. As you all have it set to "far" and are still experiencing issues, I suggest visiting a dealer. If anyone needs extra support while there, send me a private message.

Kate
Jeep Cares

 

[WR21GCL]

Thanks for letting me know and I am sorry to hear that my response was not helpful. As you all have it set to "far" and are still experiencing issues, I suggest visiting a dealer. If anyone needs extra support while there, send me a private message.

Kate
Jeep Cares

Was it helpful, no, but do I appreciate you trying to support and assist with this concern, absolutely! So thank you!

You mention visiting our dealer but we have also stated that when talking with our dealers they say nothing is wrong. It’s a hard system to test and if the GCL is throwing no error codes they chalk it up as working fine. It clearly is not. What is your solution when the dealer says all is good? That’s where we are and I’d prefer to not have to drive back to my dealer again for that same outcome unless confident something different will occur?