I purchased a new 2021 grand Cherokee on Feb 5, 2021. On my way home with in 20 minutes and only 30 miles on OD the ‘ service 4WD’ and service electronic stability control system.
hard to drive it all weekend cause it was locked every time it came up.
Monday the 7th brought it in, spent hours waiting and to hear I need a new transfer case motor.
so got a loaner for indefinite time and hope it’s fixed.
if it doesn’t work they said will need a whole new transfer case.
on a brand new car this is unacceptable!
I have to pay a payment in a few weeks yet it’s undrivable the day I get it???
Anyone else have this problem?
What are my rights??
Can I get the dealer to give me an extended warranty at no cost to cover future problems since this happened so early??
And again, this happened within 50 miles on odometer... brand new purchase...
hard to drive it all weekend cause it was locked every time it came up.
Monday the 7th brought it in, spent hours waiting and to hear I need a new transfer case motor.
so got a loaner for indefinite time and hope it’s fixed.
if it doesn’t work they said will need a whole new transfer case.
on a brand new car this is unacceptable!
I have to pay a payment in a few weeks yet it’s undrivable the day I get it???
Anyone else have this problem?
What are my rights??
Can I get the dealer to give me an extended warranty at no cost to cover future problems since this happened so early??
And again, this happened within 50 miles on odometer... brand new purchase...