Search results

Hi IROZ1, I'm happy to take a look into this for you! Feel welcome to PM your VIN and we can check for any bulletins or publications that provides further insight on your symptoms. Steph Jeep Cares

Hi Jrseidel, Sorry to hear the update didn't go through! If you're receiving the Uconnect Error Code -4 Message, it generally means there may have been interference or a drop in the cellular network when the update was trying to apply itself to the radio. It will make more attempts, but you're...

Hi everyone, We came across this thread and took a look into this on our end, and it appears this matter is currently being investigated by the Engineering team at this time. Once further updates are available on a resolution, we are happy to return with the details. Steph Jeep Cares

Hello. If you need some support with this concern or want to discuss further, please send a private message. Kate Jeep Cares

Hi there. If you continue to experience concerns and want to discuss with our team further, please send a private message. Kate Jeep Cares

We're sorry to hear you're running into some concerns here, jeepgirl2022. Sadly though, we are not trained technicians, so we can't really provide you an entire of list of known problems and would rather suggest that you allow the technicians at your dealership the opportunity to review. If you...

If you need support at any upcoming appointments, let us know. Kate Jeep Cares

Hi there. We'd be happy to provide you some support with this. Please send a private message with more details to get started. Kate Jeep Cares

Hello everyone! If your Grand Cherokee is equipped with the Rear Seat Entertainment system, we wanted to share an update towards resolving some of the concerns we've seen related to the error message when entering the Rear Seat App in the media tab. Per STAR Case S238A000004, an...

Hello KFK, We're sorry that you experienced these concerns! If any of these symptoms recur, please message us directly and we are happy to help any way can. Steph Jeep Cares

Hello jeepgrady, We appreciate the shout! Our social platforms are aware of the feedback being shared across the forum and share it back to the proper internal teams for review. However, we have not received additional details on the status of an update at this time, but we will certainly share...

If you need support at any upcoming appointments, please feel free to send us a message. Kate Jeep Cares

Hi voklskier4452, If you need assistance with the Apple CarPlay feature, feel welcome to send our team a message and we'd be happy to search for any available resolutions. Steph Jeep Cares

Hi Sarge, I can say the proper teams are aware of the concerns you mentioned and they're working on addressing them in an upcoming update. However, I have not been provided with an ETA of the release at this time. If you'd like us to verify the current software version on your system, I'm...

Hi KFK, We're happy to provide additional support to you while your vehicle is being serviced. Feel free to send us a message with your VIN and dealer information if you'd like further assistance. Steph Jeep Cares

Feel free to send our team a private message as well if you need some support. Kate Jeep Cares

Hi there! We got tagged and would love to provide some support. If either of you would like to discuss further, please separately private message. Kate Jeep Cares

Hi there. Our team can certainly discuss your current situation further. Send us a private message to get started. Kate Jeep Cares

Hi, hutch700. Our team took the liberty of reviewing the Owner's Manual for your vehicle and think the chime may be related to the Pedestrian and Animal warnings. It states that a chime will sound as a warning if a pedestrian or animal is in the vehicle's path. This is just speculation though...

We're sorry to hear you're running into some concerns, bclarke. Our team here recommends that you return to the dealership for additional diagnosis at your earliest convenience if you continue to have concerns. Our team would be happy to provide an additional layer of assistance if needed, just...