EddieVH5150
Member
Back on June 14, 2021 I committed to purchasing the new 2021 GC-L Summit Reserve. I had a 2014 GC Summit in rough shape and it had 99,845 miles on it. I said to myself, if I could just get just 10K, I would trade it in on the spot. They looked it over for about an hour and sure enough they offered me 13k on the spot. I stepped up and ordered everything I was looking for and asked for just about every option. I eventually ordered the WLJT75 model, 22U package. The Quadra-Lift was head and shoulders superior than my current model, and as a disabled person I was excited. In addition, the ability to drive at night with better clarity and see what was in my path and the superior luxury inside this GC-L for both my wife and I as well and anyone in our family that was along for a trip was outstanding. We knew we will all be able to get inside and drive comfortably. Wow, 7 inside the jeep- almost seemed to good to be true.
Over time checking in with my sales person, I was given the VIN# as well as the VON (Vehicle order number). I was confident that I was on my way after giving up my deposit and current Jeep to seeing our new vehicle with in a timely matter.
Overtime, while checking in the dealer, they said that they did not have any details other than what they gave me and advised I go to (https://fcacommunity.force.com/Jeep/s/knowledge) for better info. As most of us know the information was - Its in paint, soon, no info, check with your salesperson, we will expedite a more informed person to get back to you, we will have the dealer sales manager get back to you, and the last straw- it has not been built yet. I felt HOW CAN IT NOT BE BUILT IF I HAVE A VIN#? Yadda-yadda yadda. I dont think anyone has the integrity and knowledge of what it actually happening with my order! Is it a chip problem, is is a dealer issue, no one seems to know and they pass me in a circle to the next person who does not know anything specific
Thankfully I found this forum and received a lot of great information as well as some less than great info.
At this point it is almost October and feel I have been ghosted. Attached is what I was given from the Sales manager from the dealer and have no clue that I will ever see what I ordered.
I think if and when I actually get a custom GC that I have been waiting on, it actually may be worth more to someone else than what I am paying for it? will the price change from what is on the POC?
So, if anyone here is interested in this jeep, how would I go about selling it? At this point, I DO NOT FEEL Stelantis or Westbury Jeep is concerned about me. I have no vehicle and unable to get back my trade-in and in desperate need of transportation! Can anyone help me at this point here on this forum? My family and I would be grateful.
Over time checking in with my sales person, I was given the VIN# as well as the VON (Vehicle order number). I was confident that I was on my way after giving up my deposit and current Jeep to seeing our new vehicle with in a timely matter.
Overtime, while checking in the dealer, they said that they did not have any details other than what they gave me and advised I go to (https://fcacommunity.force.com/Jeep/s/knowledge) for better info. As most of us know the information was - Its in paint, soon, no info, check with your salesperson, we will expedite a more informed person to get back to you, we will have the dealer sales manager get back to you, and the last straw- it has not been built yet. I felt HOW CAN IT NOT BE BUILT IF I HAVE A VIN#? Yadda-yadda yadda. I dont think anyone has the integrity and knowledge of what it actually happening with my order! Is it a chip problem, is is a dealer issue, no one seems to know and they pass me in a circle to the next person who does not know anything specific
Thankfully I found this forum and received a lot of great information as well as some less than great info.
At this point it is almost October and feel I have been ghosted. Attached is what I was given from the Sales manager from the dealer and have no clue that I will ever see what I ordered.
I think if and when I actually get a custom GC that I have been waiting on, it actually may be worth more to someone else than what I am paying for it? will the price change from what is on the POC?
So, if anyone here is interested in this jeep, how would I go about selling it? At this point, I DO NOT FEEL Stelantis or Westbury Jeep is concerned about me. I have no vehicle and unable to get back my trade-in and in desperate need of transportation! Can anyone help me at this point here on this forum? My family and I would be grateful.